Jobs · Engineering

Forward Deployed AI Engineer (Retail & CPG) | US, Remote

ChatGPT Jobs · Columbus, OH · 1 mo ago
Engineering$100k–$200k/yrFull-time

About the role

This is a highly strategic hire and one of the company's top priorities as they establish their US presence.

Key Responsibilities

  • Partner directly with customers from implementation through expansion
  • Analyze and map operational workflows
  • Identify opportunities for automation and process improvement
  • Redesign inefficient processes before automation
  • Configure and deploy AI agents into customer environments
  • Translate business requirements into agent logic and decision frameworks
  • Build integrations using APIs, webhooks, SQL, Python, JavaScript, and enterprise systems
  • Develop scripts, prototypes, and workflow automations
  • Troubleshoot deployments and optimize production performance
  • Lead customer workshops and working sessions
  • Create trusted relationships with technical and business stakeholders
  • Create reusable implementation assets, templates, and deployment frameworks
  • Collaborate closely with Product and Engineering teams to improve future deployments

Required Qualifications

  • 5+ years of experience in customer-facing technical roles
  • Proven experience deploying AI or automation solutions into real customer environments
  • Background in: Forward Deployed Engineering, Solutions Engineering, Applied AI Engineering, Technical Consulting, Enterprise Automation Delivery
  • Hands-on experience with: LLMs, Agent frameworks, Prompt engineering, Retrieval systems, AI deployment workflows
  • Strong experience with: SQL, Python and/or JavaScript, APIs, JSON, Webhooks, Enterprise integrations

Nice to Have

  • Previous Forward Deployed Engineering or Solutions Engineering experience
  • ERP implementation or integration experience
  • Technical consulting experience focused on AI or automation
  • Experience building internal AI-powered operational tools

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