Forklift Operator

At EVERSANA, we are a global team of over 6,000 employees dedicated to creating and delivering next-generation commercialization services for the life sciences industry. Our mission is to create a healthier world by bringing innovative therapies to market and supporting the patients who depend on them. We embrace diversity and believe our unique skills and backgrounds drive our success in improving patient lives worldwide.

About the role

At our Memphis distribution center, employees play a critical role in ensuring life-saving products reach hospitals, clinics, and nursing homes. Operating 24 hours a day, 5 days a week, this position focuses on the productive movement of materials from dock to storage to staging and shipment, following EVERSANA Standard Operating Procedures (SOPs). Certification on all EVERSANA Mobile Powered Industrial Vehicles (e.g., Forklift, Cherry/Order Picker, Dock Stocker, Electric Pallet Jack, Reach Truck, and Bendi Forklift) is required.

Responsibilities

• Comply with all company-provided Standard Operating Procedures (SOPs).
• Fulfill customer orders by reading production schedules, order forms, and requisitions.
• Identify, locate, and gather products for distribution to specified areas.
• Assemble, build, and transport customer orders.
• Operate certified industrial vehicles (Forklift, Reach Truck, Cherry/Order Picker, Dock Stocker, Electric Pallet Jack, and Bendi Forklift).
• Maintain a clean and safe work area.
• Operate EVERSANA RF device.
• Adhere to manufacturing requirements, including Current Good Distribution Practices (cGDP) and Current Good Manufacturing Practices (cGMP).
• Prioritize safety and comply with all safety requirements.
• Follow formal SOPs for order fulfillment in temperature-controlled areas.
• Meet all shift requirements, including timeliness and uniform compliance.

Position Success Factors

• Consistent punctuality and eagerness to perform job duties.
• Ability to safely and successfully process assigned tasks daily.
• Flexibility to shift between tasks as priorities change.
• Focus on accuracy and safety above all else.
• Ability to complete tasks with minimal supervision.
• Consistently meet minimum productivity standards.
• Foster a safe working environment by following company procedures.

Requirements

• High school diploma or equivalent (e.g., GED).
• Work experience in a fast-paced distribution warehouse or stock room strongly preferred.
• Previous forklift operation experience required.
• Strong verbal communication skills.
• Proficiency in reading, addition, and subtraction for managing order documentation (calculator use permitted).
• Ability to follow instructions without deviation.
• Willingness to work 40 hours per week, including overtime as needed.

Physical/Mental Demands and Working Environment

• Warehouse environment requiring walking or standing for at least 80% of the shift.
• Ability to lift up to 50 pounds.
• Tasks performed in a busy environment with potential bending, squatting, pivoting, and stooping.
• Reasonable accommodations available for individuals with disabilities.

Uniform

Mandated uniform includes khaki-colored pants, close-toed shoes, and a blue shirt. Leggings, yoga pants, or form-fitting stretch pants are not permitted. Shoes must be sturdy and fully cover the foot (no visible skin or socks). After a 60-day probationary period, employees receive an allotment for customized EVERSANA uniforms.

Benefits

• Starting pay: $19.00 per hour.
• Medical and dental plans.
• Tuition reimbursement.
• Matching retirement plans (401k).
• Savings and spending accounts: Health Savings Account (HSA with EVERSANA contributions), Flexible Spending Account (FSA), and Dependent Care Spending Account (DCSA).
• Up to 18 days accrued paid time off in addition to 10 paid company holidays.
• Employee Assistance Programs offering financial support, work-life balance resources, family planning, legal solutions, and more at no cost.

The role operates in a temperature-controlled environment year-round.