Forestry Lead Auditor
Job Responsibilities
The Forestry Auditor is responsible for the oversight and coordination of the Audit Process, Technical activities, and governance for the program under their responsibility within Bureau Veritas Certification NA, including maintenance and expansion of Bureau Veritas Certification client base and achievement of the Program’s key performance indicators.
The Forestry Auditor shall ensure the successful overall Management of the Forestry schemes to ensure no Risk to the LTO as well as maintenance of Customer satisfaction for these schemes. As part of their role, the Forestry Auditor may perform client’s certification audit activities for North America clients in accordance with Bureau Veritas Certification procedures and processes to ensure that mandates for the certification function are satisfied. This role will be responsible for the audit report completion and submission of files to POV, as well as the management and close-out of Nonconformities identified during any audits that they conduct.
They will work with the Program Manager and Operations Team to ensure that the auditors are adhering to the Post audit timelines for Report submission and NC closeout and take remedial action against any auditor who does not achieve these KPIs. Additional responsibilities may include liaising with External Oversight Bodies, as well as relevant Internal departments (including Schedulers and Account Managers) as well as completion of technical file reviews, Internal Witness audits, and deliver webinars to clients (as applicable).
Accountabilities
- Evaluate and Corrective Action Response Management
- Input Submission for Management Review
- Support Sales to Maintain Revenue Growth
- Maintain Accreditations (Attendance at AB Audits/Manage AB Witness Audits)
- Maintain Customer Satisfaction Levels (80% or higher)
- Deliver White Papers/e-Learning/Webinars to Clients or other Interested parties
- Provide Standard Specific Related Training (as needed, and when there are changes)
- Manage Workflows in Internal/External Databases
- Performance Measures
Knowledge, Skills And Experience
- BS Degree or equivalent in a technical field (e.g., Engineering)
- At least 6 years relevant professional experience or equivalent
- At least two years in a Technical role
- Professional expertise relevant to one or several of the product areas is desirable
Key Attributes
- A level of performance that meets or exceeds expectations
- The capacity of delivering sustained results over time
- A sustained track record of being a role model for BV Absolutes & Values
- Ability to lead teams and develop personnel
- Ability to implement projects and manage risk
- A self-awareness of strengths, development needs and performance
- Recognizing and achieving group goals and objectives
Key Competencies
- Communication, presentation skills
- Project management
- People management
- General IT skills
- Good command of English (spoken and written)
- Subject Matter Expertise
- Technical Writing and Review skills