Foreperson

ACCO Engineered Systems · Commerce, CA · 3 days ago

ManagementFull-time

High school diploma, Certificate of G.E.D., or certificate of completion in an apprenticeship program in Plumbing, or similar trade or technical program completion.
7+ years of experience in Plumbing mechanical service and repair.
2+ years of Journeyman experience with Plumbing mechanical service and repair.
Good written and oral communication skills.
Strong technical and troubleshooting skills.
Strong track record of successfully interacting with customers.
Able to utilize a personal computer.
Able to lift and carry materials ranging from 11-25 lbs. up to 33% of the time.
Valid (non-commercial) driver’s license with MVR that meets ACCO’s risk insurance standards.

Requires 2 to 6 technicians as direct reports.
Answer technical questions from field technicians and Service Sales personnel.
Balance workloads in the area’s routes to keep appropriate skill levels on jobs as needed.
Counsel technicians when either Customer relations issues arise or internal Company procedures have not been followed.
Assist Dispatch in meeting the Company’s response time promise to customers.
Assists with job scheduling for service calls, maintenance, and repairs.
Executes QA/QC protocol.
Responsible for assuring technicians are following safety protocol.
Communicates project expectations, requirements and due dates with field technicians.
Coincides and communicates effectively with different departments within ACCO.
Keeps the Area Supervisor informed on the day’s activities and events.
Adhere to and promote ACCO company policies and procedures.
Instill a culture of accountability, integrity, ethics, and respect within the department.

Other tasks and duties as assigned by supervisor and/or upper management.

While performing the duties of this job, the employee is regularly required to sit, stand, use hands to operate equipment (i.e. tools, computer, keyboard and cell phone, talk and hear).
The employee frequently is required to reach with hands and arms above shoulder height to access equipment.
The employee is occasionally required to stand, walk, climb or balance and stoop, kneel, crouch, or crawl (for purposes of accessing equipment in need of repair).
Specific vision abilities required by this job include close vision and distance vision.
The employee must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
Able to climb up and down ladders as needed.

Hours: Typical hours are Monday to Friday, between the hours of 5:00 am to 4:30 pm, overtime as needed.

Travel: 0 -5% of the time to and from the primary office to regional branch offices.

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