FOREMAN / SUPERVISOR

About the Role

The Foreman / Supervisor oversees year-round landscape maintenance, new commercial landscape installation, snow & ice management, and equipment operation for commercial projects in and around Muncie and Indianapolis. This role directs crews to ensure high-level service, maintains budgets for time and materials, oversees equipment and material use, and assists personnel as needed. A strong work ethic, outdoor work enjoyment, and team leadership abilities are essential.

Objectives

• Project Management: Maintain an efficient workforce and excellent client relationships by communicating with Jay-Crew team members, including Crew Members and office personnel, to meet client expectations on every project.
• Client Service: Contribute to a high client retention rate through strong communication and relationship development skills.

Responsibilities

• Maintain loading time in the morning to ensure timely departure from the shop.
• Ensure all necessary paperwork, equipment, and materials are loaded before leaving the shop.
• Motivate and manage an efficient workforce to meet or beat time and material budgets.
• Maintain quality control to ensure high-level service to clients.
• Create a safe working environment for crew members, clients, and the public.
• Train Crew Members and ensure safe, efficient equipment operation.
• Develop and recommend improved work methods and standards.
• Complete and submit paperwork accurately and on time.
• Remove all tools, equipment, and trash from trucks at the end of each day.
• Report defects in trucks/equipment to the Shop Manager.
• Report any client, citizen, or Crew Member complaints to the Operations Manager.
• Perform all other assigned duties.

Supervisory Responsibilities

Oversee and direct Crew Members.

Requirements

• High School Degree or equivalent (required).
• Minimum of one year of hands-on field experience or one-year supervisory experience.

Skills

• Clear communication with clients, vendors, and Crew Members.
• Problem identification and timely resolution.
• Strong time management and ability to handle multiple tasks.
• Prioritization and work planning to maximize efficiency.
• Follow-through on pending items for timely completion.
• Accurate and timely paperwork completion.
• Adaptability and flexibility in dealing with diverse individuals.
• Basic reading and writing abilities.

Physical Requirements

• Regularly stand, walk, crouch, stoop, or kneel; reach with hands and arms; talk and hear.
• Lift and move up to 80 pounds.
• Meet Indiana Driver’s License vision requirements.

Schedule

Typical work week requires 40-50 hours, with additional hours as needed for special projects or client requests. Includes travel within a prescribed market area and outdoor work.

Applicants may qualify for the Work Opportunity Tax Credit (WOTC) through a voluntary survey assessing employment status, government assistance, and veteran status.