Foreign Trade Zone Administration Manager (Hybrid)

What You Will Do

This is a results driven Global Trade Manager position that plays a key role in ensuring global trade compliance, optimizing FTZ processes, and partnering with cross-functional teams to support business growth and regulatory excellence.

Key Responsibilities

• FTZ Administration: Oversee and ensure compliant operation for the Muskegon, MI FTZ site, including customs documentation, accounting, reconciliation, and waste management.
• Compliance Oversight: Maintain full compliance with U.S. import and export regulations (ITAR, EAR, FTR, and CBP) with support of the central Customs team.
• Prepare for and support audits, investigations, and internal reviews.
• Process Improvement: Work in partnership with IT, Supply Chain, and Finance teams to enhance FTZ processes and test software or system updates that improve compliance and efficiency.
• Risk Management: Identify compliance risks, recommend mitigation strategies, and drive corrective actions to resolution.
• Training & Mentorship: Deliver FTZ related training across departments, provide guidance to less experienced staff, and contribute to a companywide Community of Practice to share best practices.
• Continuous Support: Partner with the central Customs team and other departments on trade compliance initiatives, audits, and strategic improvement projects.

Qualifications You Must Have

• Bachelor’s degree with 8+ years of applicable work experience; OR an Advanced degree with 5+ years of applicable work experience.
• 5+ years of progressively responsible experience in US import compliance operations and/or supply chain management.
• 5+ years of experience with FTZ, US Customs compliance operations, or other trade compliance regulations (ITAR, EAR, FTR).
• Must be a U.S. Citizen due to access to controlled systems and information.

Qualifications We Prefer

• Direct experience in Foreign Trade Zone (FTZ) administration.
• Professional certifications such as Licensed Customs Broker (LCB) or Certified Zone Specialist (CZS).
• Certified Internal Auditor, Six Sigma, ACE, or Core designations.
• Background in manufacturing, logistics, or warehouse distribution operations.
• Proven project management, analytical, and problem-solving skills.
• Strong attention to detail, communication, and organizational excellence.
• Demonstrated ability to lead initiatives and work independently.