Foreign Pharmacy Grad - International Pharmacy Intern

Job Purpose And Summary

Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health – from advising on prescriptions to helping manage chronic and specialty conditions. As a Non-US Accredited Foreign Graduate, you will be on the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients.

Primary Job Duties & Responsibilities

• Customer Service
• Greet each customer in a courteous and professional manner both in-store and at the drive thru window
• Assist all pharmacy and front store customers with their questions and concerns
• Answer telephone with a warm and friendly greeting
• Request additional help and work with others to find solutions when needed to maximize customer satisfaction
• Remove obstacles to make customers’ experiences easier when possible
• Perform approved register transactions including cash, check and charge, bagging merchandise upon completion of sale
• Engage with customers and seek ways to create heartfelt, personalized moments during their visits
• Pharmacy Operations
• Maintain customer/patient confidentiality according to HIPAA and company standards
• Communicate with customer/patient while protecting their confidential drug information
• Comply with all federal and state laws, rules, and regulations
• Comply with all CVS policy and standard operations procedures (SOPs) at all times
• Meet requirements for state and federal licensure within an appropriate timeframe
• Adhere to CVS workflow and ensure standards are maintained at all times
• Process prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping, and uncapping vials and bottles; labeling all prescriptions
• Resolve third party rejections and complete any manual claim forms
• Perform all prescription pick-up procedures, in adherence of CVS policy and procedures
• Access, input and retrieve any necessary information to/from the workstation
• Maintain in-stock by ensuring all inventory management policies and procedures are followed utilizing appropriate report(s) to maintain replenishment as needed
• Absent from Clls
• Deliver additional health care services as allowable by state regulation, individual certification, and as directed by pharmacy leadership team, including but not limited to point-of-care and/or swab-and-send testing, immunization preparation and/or delivery, etc.
• Support supervising pharmacist in furtherance of dispensing drugs, reviewing prescriptions, and monitoring compliance
• Counseling Under The Direct Supervision Of a Licensed Pharmacist
• Offer to counsel and direct customer to pharmacist if necessary
• Field any medical questions when appropriate
• Communicate and interact with all healthcare professionals to provide optimal care
• When applicable, solicit information on a customer’s medical history to give appropriate medical advice
• Practice and develop duties performed by pharmacists according to law
• Leadership
• Communicate with Field Management and Corporate as needed
• Participate in all required store operational meetings
• Support maintaining a clean, organized, and professional pharmacy department, according to CVS standards
• Schedule activities according to the needs of the business and workflow model
• Coordinate/implement the training and development of Pharmacy Support Staff
• Recognize others and celebrate success
• Complete all required training programs

Education

Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning Non-US Accredited Foreign Graduate Training Program at CVS

Preferred Qualifications

• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)

Pay Range

$30.00 - $42.00