Foreign Pharmacy Grad - International Pharmacy Intern

Job Purpose And Summary

You’ve invested a lot in your education. Now you want to make a difference. At CVS Health, you’ll be part of a team dedicated to improving health care. You’ll be immersed in a culture of continuous improvement, working towards better health outcomes for millions of people.

Primary Job Duties & Responsibilities

• Greet each customer in a courteous and professional manner.
• Assist all pharmacy and front store customers with their questions and concerns.
• Remove obstacles to make customers' experiences easier.
• Perform approved register transactions including cash, check, and charge, bagging merchandise upon completion of sale.
• Maintain customer/patient confidentiality according to HIPAA and company standards.
• Communicate with customer/patient while protecting their confidential drug information.
• Comply with all federal and state laws, rules, and regulations.
• Comply with all CVS policy and standard operations procedures (SOPs) at all times.
• Meet requirements for state and federal licensure within an appropriate timeframe.
• Adhere to CVS workflow and ensure standards are maintained at all times.
• Process prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping, and uncapping vials and bottles; labeling all prescriptions.
• Resolve third party rejections and complete any manual claim forms.
• Access, input and retrieve any necessary information to/from the workstation.
• Maintain in-stock by ensuring all inventory management policies and procedures are followed utilizing appropriate report(s) to maintain replenishment as needed.
• Aid in putting away drug orders (except Clls) as permitted by law.
• Deliver additional health care services as allowable by state regulation, individual certification, and as directed by pharmacy leadership team, including but not limited to point-of-care and/or swab-and-send testing, immunization preparation and/or delivery, etc.
• Support supervising pharmacist in furtherance of dispensing drugs, reviewing prescriptions, and monitoring compliance.
• Counsel under the direct supervision of a licensed pharmacist.
• Offer to counsel and direct customer to pharmacist if necessary.
• Field any medical questions when appropriate.
• Communicate and interact with all healthcare professionals to provide optimal care.
• Identify critical business opportunities and meaningful solutions to drive growth and improve performance in your pharmacy and work toward successfully implementing those solutions by leading your team to achieve specified goals.
• Adapt to change and adjust plans to thrive in a dynamic community healthcare setting.
• Seek new ways to grow, collaborate with others, and deliver better outcomes.
• Facilitate a 'team' culture that promotes caring, energy, enthusiasm, and pride.
• Apply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors.

Education

Required: Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy.

Essential Qualifications And Functions

• Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning Non-US Accredited Foreign Graduate Training Program at CVS.
• Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours.
• Failure to complete required US Intern hours within 18 months or obtain Pharmacist licensure as prescribed will result in the colleague being removed from role and separation of employment.
• Strong communication and presentation skills.
• Skill in: Results Orientation, Colleague Engagement, Active Listening, Customer and Community Engagement, Consumer Behavior, Negotiation and Conflict Resolution, Patient Counseling, Emotional Intelligence, Time Management, Digital Literacy.

Preferred Qualifications

• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.).