Foreign Pharmacy Grad - International Pharmacy Intern

Job Purpose And Summary

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better.

About the role

Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health – from advising on prescriptions to helping manage chronic and specialty conditions. As a US Accredited Foreign Graduate, you will be on the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients.

Responsibilities

• Complete a rigorous learning experience that builds upon your Doctor of Pharmacy education to develop your knowledge, skills, and abilities.
• Complete a mixed modality learning plan including a curated learning experience that will utilize your pharmacy knowledge and skills.
• Under the direct supervision of a licensed pharmacist, play a critical role in ensuring a safe and effective retail pharmacy work environment that delivers exceptional care to each patient.
• Customer Service: Greet each customer in a courteous and professional manner both in-store and at the drive-thru window. Assist all pharmacy and front store customers with their questions and concerns. Answer telephone with a warm and friendly greeting. Request additional help and work with others to find solutions when needed to maximize customer satisfaction. Remove obstacles to make customers' experiences easier when possible. Perform approved register transactions including cash, check and charge, bagging merchandise upon completion of sale. Engage with customers and seek ways to create heartfelt, personalized moments during their visits.
• Pharmacy Operations: Adhere to CVS workflow and ensure standards are maintained at all times. Process prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping, and uncapping vials and bottles; labeling all prescriptions. Resolve third-party rejections and complete any manual claim forms. Perform all prescription pick-up procedures, in adherence of CVS policy and procedures. Access, input and retrieve any necessary information to/from the workstation. Maintain in-stock by ensuring all inventory management policies and procedures are followed utilizing appropriate reports to maintain replenishment as needed. Assist with putting away drug orders (except Clls) as permitted by law. Deliver additional health care services as allowable by state regulation, individual certification, and as directed by pharmacy leadership team, including but not limited to point-of-care and/or swab-and-send testing, immunization preparation and/or delivery, etc. Support supervising pharmacist in furtherance of dispensing drugs, reviewing prescriptions, and monitoring compliance.
• Counseling under the direct supervision of a licensed pharmacist: Offer to counsel and direct customer to pharmacist if necessary. Field any medical questions when appropriate. Communicate and interact with all healthcare professionals to provide optimal care. When applicable, solicit information on a customer's medical history to give appropriate medical advice. Practice and develop duties performed by pharmacists according to law.
• Leadership: Communicate with Field Management and Corporate as needed. Participate in all required store operational meetings. Support maintaining a clean, organized, and professional pharmacy department, according to CVS standards. Support scheduling activities according to the needs of the business and workflow model. Coordinate/implement the training and development of Pharmacy Support Staff. Recognize others and celebrate success. Complete all required training programs.

Qualifications

• Foreign Graduate from an US fully accredited college or school of pharmacy prior to beginning US Accredited Foreign Graduate Training Program at CVS Health.
• Pharmacist licensure in the state in which the position is based within 120 days of start of employment. Failure to obtain Pharmacist licensure as prescribed will result in colleague repayment of relocation package and separation of employment.

Skills

• Results Orientation
• Colleague Engagement
• Active Listening
• Customer and Community Engagement
• Consumer Behavior
• Negotiation and Conflict Resolution
• Patient Counseling
• Emotional Intelligence
• Time Management
• Digital Literacy

Benefits

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.