Forecasting & Capacity Planning Analyst (Warehouse)

About Us

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Position Summary

We are seeking a Forecasting & Capacity Planning Analyst to develop, maintain, and continuously improve demand forecasting models and operational capacity plans across Gifthealth’s fulfillment and clinical operations. This position plays a key role in supporting the Operations, Supply Chain, and Clinical Services teams, ensuring alignment with organizational growth goals, service-level commitments, operational excellence, and regulatory compliance standards.

Requirements

• Education: Bachelor’s degree in Supply Chain Management, Industrial Engineering, Operations Research, Statistics, Applied Mathematics, or a related quantitative field (Required); Master’s degree (MBA, MS) preferred.

• Licensure/Certification: APICS CPIM, CSCP, or equivalent supply chain/planning certification (Preferred).

• Experience: 3+ years of experience in demand planning, capacity planning, supply chain analytics, or operations analysis, ideally within healthcare, specialty pharmacy, or a high-growth direct-to-patient environment (Required).

• Knowledge, Skills, & Abilities:

  • Proficiency in statistical forecasting methods, including exponential smoothing, ARIMA, regression-based models, and machine learning approaches (Required)

  • Advanced skills in data analysis tools including SQL, Python, or R for model development and data manipulation (Required)

  • Experience with business intelligence and visualization platforms such as Tableau, Looker, or Power BI (Required)

  • Working knowledge of ERP, WMS, or pharmacy management systems and their data structures (Required)

  • Strong proficiency in Microsoft Excel for ad hoc analysis, scenario modeling, and stakeholder reporting (Required)

  • Familiarity with S&OP methodologies and integrated business planning frameworks (Required)

  • Proven ability to translate complex analytical outputs into clear, actionable insights for non-technical stakeholders (Required)

  • Excellent communication, presentation, and data-driven decision-making skills (Required)

  • Strong cross-functional collaboration skills; comfortable operating in a fast-paced, matrixed organization (Required)

  • Highly organized and detail-oriented, with the ability to manage multiple projects and deadlines simultaneously (Required)

  • Comfortable challenging assumptions and presenting data-backed recommendations to senior leadership (Required)

  • Strong sense of ownership and accountability for forecast quality and planning outcomes (Required)

  • Experience in a regulated industry such as healthcare, pharmacy, or life sciences (Preferred)

  • Familiarity with GxP compliance considerations or URAC/ACHC accreditation standards (Preferred)

  • Demonstrated application of continuous improvement methodologies, such as Lean or Six Sigma, to planning processes (Preferred)

  • Intellectually curious, with a bias toward automation and scalable solutions over manual workarounds (Preferred)

  • Self-starter who thrives in ambiguous, high-growth environments and can build structure from scratch (Preferred)

Qualifications

Must be able to remain in a stationary position (seated or standing) for extended periods during the workday.

Must be able to operate a computer and standard office equipment for an entire shift with repetitive motions including keyboarding and screen use.

Must be able to communicate effectively (verbally and in writing) with internal teams and external partners.

Must be able to work on-site as required per the hybrid schedule designation for this role.

Work Environment

Location: Hybrid (on-site presence required as determined by business need).

Schedule: Full-time; standard business hours Monday–Friday, with flexibility required during peak planning cycles, S&OP cadences, operational escalations, quarter-end close periods, new program launch windows, or system go-live events.

Key Essential Functions

• Must be able to remain in a stationary position (seated or standing) for extended periods during the workday.

• Must be able to operate a computer and standard office equipment for an entire shift with repetitive motions including keyboarding and screen use.

• Must be able to communicate effectively (verbally and in writing) with internal teams and external partners.

• Must be able to work on-site as required per the hybrid schedule designation for this role.

Salary Description

$90k-100k