Ford Certified Service Technician

About the role

Farmington Hills, MI Serra Ford Farmington Hills is seeking a versatile and experienced Ford Certified Technician to join our fast-paced service department. The ideal candidate is a well-rounded automotive professional capable of performing a variety of general repairs across all vehicle systems. This is a great opportunity to join a top-performing service team with long-term growth potential and excellent benefits.

Benefits

• Competitive compensation packages based on performance and sold maintenance
• Opportunities for career growth and development
• Medical, Dental, Vision, 401K, And Other Benefits Offered
• Supportive team environment
• Paid Time Off
• Family owned and operated
• Employee discounts on services and vehicles

Responsibilities

• Perform general automotive repairs efficiently and accurately across engine, transmission, brakes, suspension, electrical, HVAC, steering, and other systems
• Test-drive vehicles and diagnose issues using diagnostic tools and manufacturer service equipment
• Complete work orders according to dealership and Ford service standards
• Communicate directly with Service Advisors to update customers on additional services and repair timelines
• Execute warranty and standard repairs to manufacturer specifications
• Maintain a clean, organized work area and ensure customer vehicles are returned in excellent condition

Requirements

• Minimum of 2+ years experience as a general automotive technician, specifically with Ford vehicles (preferred)
• Broad knowledge of all vehicle systems and ability to perform multiple types of repairs
• Ability to read and follow service manuals, instructions, and diagnostic information
• Strong problem-solving, analytical, and communication skills
• Positive attitude, team-oriented mindset, and strong work ethic
• Valid driver’s license and clean driving record required

Skills

• Ability to identify and troubleshoot a wide range of vehicle issues
• Skilled in general automotive repair, maintenance, and diagnostics
• Proficient with electronic diagnostic tools and repair equipment
• Flexible, adaptable, and willing to learn new procedures and technology

About the company

Serra Ford Farmington Hills is part of Serra Automotive, one of the nation’s leading privately-held automotive retail groups. Founded in 1973 with a customer-first philosophy, Serra Automotive has grown into a network operating in 8 states with more than 60 dealerships, representing 27 automotive brands and employing over 3,600 people nationwide. The group’s commitment to quality service, integrity, and career growth makes Serra a trusted name in automotive sales and service.

Pay

Compensation is competitive and based on experience; pay will be communicated at the time of offer.