Foot / Ankle & Trauma Medical Sales Associate

About the role

Arthrex San Antonio proudly represents Arthrex products and surgical techniques in South Texas, covering San Antonio and surrounding areas south to McAllen and Brownsville. The team is dedicated to partnering with customers, promoting products, and providing for their people. Arthrex has a reputation for quality, integrity, and amazing customer support to “Help Surgeons Treat Their Patients Better.” The company is passionate about showing surgeons and medical professionals the latest advancements in procedures and products, as well as providing expert representation and ongoing education.

The Medical Sales Representative is responsible for making field sales calls, soliciting orders, selling assigned Arthrex products, and representing the company in accordance with its policies. The role requires establishing, building, and maintaining customer relations through constant communication and in-person appointments with orthopedic surgeons in the operating room regarding the use of implants and instruments. This position is specifically responsible for maintaining expert knowledge of the market-leading product portfolio and achieving predetermined sales goals and quotas within the assigned territory.

Responsibilities

• Meet and exceed sales quotas and total company market share in assigned territory
• Represent Arthrex San Antonio, an independent distributor authorized to sell Arthrex products, working with a sophisticated audience of surgeons and healthcare professionals
• Understand and know all Arthrex products, associated surgical procedures, and speak knowledgeably with both account and surgeon customers
• Grow exposure with accounts and surgeons to the Arthrex portfolio of current and future products
• Collaborate with accounts and surgeons on Arthrex product applications in surgery
• Increase territory results by building and maintaining strong business relationships, and by developing and implementing sales strategies
• Communicate with current and new customer accounts regarding product updates, changes to product portfolios, and educational programs
• Cultivate and maintain excellent rapport with clients to sustain longstanding relationships
• Implement new sales plans and effective marketing strategies to position the organization competitively and meet/exceed territory objectives
• Identify the needs of new prospects and develop appropriate responses (written, telephone, and face-to-face)
• Cross-sell additional products or manage new product introductions as they become available
• Address any problems that arise at the account
• Support compliance and the principles of responsibility by maintaining privacy and confidentiality of information; protecting organizational assets; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state & local laws and regulations, accreditation & licenser requirements, and Company policies & procedures
• Work with Sales Manager by receiving coaching, training, or mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed
• Maintain training in sales skills, product features/benefits, and other critical business training requirements and applications
• Collect competitive data and remain current on industry, customer, and competitive trends
• Participate in and attend sales meetings, training programs, conventions, trade shows, and professional association meetings outside of regular business hours, as directed
• Ensure that products/instruments are prepared and organized for surgical cases, including any necessary educational documents/videos
• Meet vendor credentialing requirements
• Ability to lift up to 35 pounds on a regular basis

Incidental Duties: The above statements describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, and additional responsibilities may be assigned by management as required.

Requirements

Education and Experience

• Bachelor’s Degree required
• 1–2 years demonstrated experience in Sales
• Must be comfortable in the operating room environment

Knowledge and Skill Requirements

• Excellent written and verbal communication skills
• Demonstrated ability to effectively relate to a wide range of people and personalities
• Strong sense of urgency
• Knowledge of medical terminology

Additional Requirements

• Current Driver’s License
• Access to your own transportation

Benefits

• Paid time off
• 401(k)
• Competitive salary
• Flexible work from home options available