Foodservice Technician

About the role

As part of the Tech24 network, our Hot Side Technicians play a critical role in servicing commercial cooking (hot side) equipment. This role is responsible for diagnosing, maintaining, and repairing a wide range of commercial kitchen systems while delivering exceptional customer service. This position is ideal for a skilled technician who takes pride in solving problems, minimizing customer downtime, and representing the company with professionalism.

Responsibilities

• Diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, etc.)
• Perform preventative maintenance to ensure safe efficient equipment operations
• Accurately document service calls, parts used, labor hours, and customer interactions in company system
• Clearly communicate repair status, recommendations, and timelines to customers
• Manage truck inventory to ensure proper parts and tools are stocked
• Respond to service calls in a timely and professional manner
• Represent the company with professionalism while delivering high-quality customer service
• Follow all safety regulations and company policies
• Participate in ongoing technical training and professional development opportunities

Qualifications

• 3+ years of commercial foodservice repair experience
• Valid driver’s license with a clean driving record required
• Own industry standard hand tools
• Willingness to participate in an on-call rotation as needed

Skills

• Strong mechanical and electrical troubleshooting skills
• Ability to read and interpret technical manuals, wiring diagrams, and blueprints
• Strong problem-solving skills and ability to work independently
• Excellent communication and customer service skills
• Ability to lift up to 50+ lbs. and work in varying indoor / outdoor conditions
• Ability to climb ladders, work from heights, and crawl in tight quarters
• Experience working on commercial kitchen equipment is a plus

Benefits

• Weekly pay – reliable pay every week
• Fully equipped for success – company vehicle, gas card, uniforms, and phone provided
• Work‑life balance – generous paid time off, paid holidays, and your birthday off
• Comprehensive benefits – medical, dental, vision, and short‑term disability coverage (effective 1st of the month following date of hire)
• Company‑paid protection – long‑term disability and basic life insurance at no cost
• Comprehensive training opportunities – advance skills through manufacturer certified programs, company training, or a blend
• Retirement planning made easy – 401(k) with company match and immediate vesting
• Employee Assistance Program (EAP) – free, confidential counseling and support for you and your family, including financial and legal resources
• Up to $10,000 sign‑on bonus for qualified candidates

Pay

Compensation range: $30‑$45 per hour. Final compensation based on experience, certifications, skill set, and qualifications; candidates with advanced expertise in hot‑side equipment may be considered toward the higher end.