FOOD UNIT LEAD (FULL TIME)
About the role
If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable. We asked some of our associates why they love working for Touchpoint. Click here to see what they said!
FS St John Medical Center - 1923 South Utica Avenue, Tulsa, OK 74104.
Job Summary: Coordinates activities of other food-service employees. Creates an enjoyable dining experience for customers, staff and visitors.
Responsibilities
- Provides quality customer service by providing one-on-one attention to detail.
- Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
- Helps plan menus.
- Ensures timely, efficient meal service; supervises serving of meals.
- Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.
- Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
- Determines work procedures, prepares work schedules and expedites work flow.
- Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time‑keeping.
- Responsible for proper cash handling as