Food Stand Attendant

About the role

This role involves working in a fast-paced theme park environment with high-pressure situations. Responsibilities include accurately taking and filling orders of food and beverage requested by guests, effectively operating cash registers, maintaining clean service areas, and providing exceptional guest service.

Responsibilities

• Verify cash balance at the beginning and end of shift.
• Operate cash register; accepts cash and credit cards; advises lead cashier on need for cash mid-days and completes change requests, per established procedures.
• Set up the venue, stock, clean, organize, and maintain a clean sanitized food service area.
• Process guests' food and beverage orders and up-sell products. Follow all food portioning procedures to maintain cost.
• Promote and provide extraordinary guest service for both internal and external guests; answer questions, offer information, and provide assistance in a courteous manner.
• Understand and demonstrate the proper use of safety practices and ensure department standards are maintained and safety policies for the Park are upheld.
• Maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Perform other duties as assigned.

Qualifications

• Must be 18 years old or older.
• Previous Customer Service and Cash Handling Experience Preferred.

Job Demands

• Must be able to walk or stand for extended periods of time.
• Must occasionally lift and/or move up to 50 lbs, occasionally lift and/or move up to 50 lbs with assistance.
• The noise level is generally moderate to high.
• Team Members are subject to a variety of weather conditions, including but not limited to: heat, sun exposure, cold, and inclement weather. Depending on the assigned location, work can be almost exclusively outdoors.

Schedule

• Must be available to work at least 4 days per week throughout the peak seasons to include a rotation of mornings, evenings, weekends, and holidays.

Benefits

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks.
• Earn complimentary tickets for your friends and family.
• Discounts on food and merchandise.
• Special events for employees (preview nights for new attractions/events).
• Building lifelong friendships.
• Resume building workshops.
• Growth opportunities.
• Wellness programs.

Pay

• $19 per hour.

Additional Information

• NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

Universal Orlando Internships

• Paid opportunities to grow your career.
• The chance to learn from talented industry professionals and make a valued impact on our Team Members and guests.
• Access to exclusive professional development events designed for interns.
• Eligibility for financial assistance towards housing may be applicable. Specific details about eligibility would be provided at the time of offer.

RockIT Your IT Career Video Transcript

[DESCRIPTION] Speaker 1 (interviewer) and John (interviewee) walking towards Rip Ride Rockit roller coaster

[SPEAKER 1] Hey, John. How's it going?

[JOHN]: Good.

[DESCRIPTION] Interview on a roller coaster.

[SPEAKER 2] We're just going to chat a little bit about your IT background and qualifications, OK?

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[SPEAKER 1] Tell me about your understanding of Angular6 and some of its advantages.

[JOHN]: It's a JavaScript framework that manages--

[SPEAKER 3] It's a JavaScript framework that manages web applications and apps in JavaScript, HTML, and TypeScript.

[DESCRIPTION] Interview on a roller coaster.

[SPEAKER 2] Define active directory and how you have utilized it in your career.

[JOHN]: Active Directory manages computers and other devices on a network.

[SPEAKER 3] Active Directory manages computers and other devices on a network.

[SPEAKER 2] If given a preference, would you prefer a software development or a support-related role?

[JOHN]: There's the excitement of fixing a complex problem!

[SPEAKER 3] I totally enjoy supporting more. I like figuring out why something is throwing a complex error or--

[SPEAKER 1] What are some of the advantages of the Hadoop platform?

[JOHN]: It's a highly scalable framework--

[SPEAKER 3] That manages bit data processing and storage for big data applications.

A Universe of Opportunities

• Quick Service Associate
• Food & Beverage Stocker
• Barista
• Food and Beverage Cash Coordinator
• Host/Hostess
• Tipped Busser
• Tipped Food Runner
• Barback
• Waitperson
• Bartender
• Steward (Dishwasher)
• Line Cook
• Senior Cook
• Chef Assistant
• Attractions Attendant
• Team Lead
• Mercandise Associate
• Gameskeeper
• Mercandise Team Captain
• Mercandise
• Food & Beverage
• Entrance Operations
• Attractions
• Parking & Transportation
• Park Services
• Event Operations
• Tours
• Parking and Transportation
• Turnstiles and Pass Sales
• Guest Services
• Guest Services
• Security
• Health Services
• Wardrobe
• and more!

A Universe of Opportunities

• Human Resources
• Facilities Management
• Legal & External Affairs
• Community Relations
• Environmental Health & Safety
• Revenue Management
• Marketing Analytics
• Financial Analysis
• Business Intelligence
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• Tax/Financial Reporting
• Accounts Payable/Accounts Receivable/Revenue Accounting
• Financial Planning & Strategy
• Brand Management Strategy & Communication
• Marketing Analytics & Insights
• Digital Marketing & Product Management
• Marketing Communications
• Licensed Partners
• Event Management & Trade Marketing
• Sales: Park, Event, Trade, Consumer, Resort
• Sales Integration
• UPRV/Destination Universal
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• Architecture
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• Quality Engineering
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• Governance & Security