Food Services, Whit’s End

About the role

Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life, and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.

Essential Duties/Responsibilities

• Cleans and stocks cooking and serving areas
• Operates cash register and makes change; performs end of day balancing
• Aids guests with information requiring extensive knowledge of the ministry, personnel, the Guest Relations Program, and tours
• Follows sanitation guidelines per Health Department requirements
• Works with other GR staff to build a strong team
• Maintains a positive, uplifting attitude towards guests and fellow workers
• Greets, builds relationships, and assists guests, including directing visitors for tours and providing other information

Other Duties/Responsibilities

• May be in costume 30 minutes at a time, occasionally, that includes being visible to the guests, being present at Whit’s End Birthday Parties, welcoming guests, playing with kids, taking pictures with guests, and making guests smile
• Performs special projects as assigned by Whit’s End Working Supervisor
• Performs other duties as assigned

Working Environment/Physical Requirements

• Must be able to pass a Post Offer Prehire Physical exam
• Occasional holiday and weekend work is required
• Standing for long periods of time
• Moving/lifting heavy items up to 35 pounds
• Exposure to fumes, hot items, and food prep equipment
• May, occasionally, be in costume for 30 minutes at a time

Job Qualifications/Requirements

• Character/Spiritual: Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us…”
• Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”
• Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer
• Engages in Christian ministry
• Demonstrates behaviors aligned with FOF core values
• Personal Characteristics: Well-developed social skills that convey warmth and a genuine interest in people, high level of energy and enthusiasm, strong team player with a positive, “can-do” attitude, ability to multi-task and adapt to quickly-changing work demands, dependable, must have a neat appearance, dress professionally, and be able to represent the ministry in a professional manner
• Knowledge/Experience: High school diploma or equivalent, 3-12 months experience dealing with the public in food preparation preferred, In-depth knowledge of FOF mission, philosophy, values, and objectives and Adventures In Odyssey brand
• Skills, Abilities, and Special Talents/Gifts: Excellent interpersonal skills and the ability to interact with individuals, possesses a high degree of emotional intelligence, ability to communicate effectively, adds, subtracts, and makes change, handles constantly changing priorities and demands with frequent interruptions, enjoys working with and serving people, ability to handle stress of large crowds desiring immediate service

Benefits

• Pay Range: $15.65 to $17.66 per hour
• Note: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.

Application Materials

• A current resume
• A cover letter that specifically addresses the job requirements and outlines qualifications

Focus on the Family's Benefit Package

• Employees scheduled for 20 hours or more per week are eligible for:
• Norton LifeLock ID Theft Coverage
• Legal Shield/ID Shield Coverage
• AFLAC
• 403B Retirement Plan
• Vacation Time & Vacation Payout
• Sick Time
• Holidays
• Service Awards
• Community Service Days
• Bookstore Discount
• Fitness Center

Employees scheduled for 30 hours or more per week are eligible for all the above and:

Medical Plan

Dental Plan

Vision Plan

Life Insurance

Disability Insurance

Flexible Spending Accounts

EAP (Employee Assistance Program)

Tuition Reimbursement

Warehouse Membership Reimbursement

Tentative Search Timeline

• Priority will be given to applications submitted by July 22, 2026. However, this posting will remain open until filled.
• The potential employee start date is August 3, 2026

Contact Information

• Posting contact email: job@fotf.org

Helping Families Thrive in Christ!

Focus on the Family is a 501c3 Christian Non-Profit Ministry.