Food Services - Senior Supervisor

About the role

The Food Services Supervisor oversees daily food service operations to ensure high-quality food production, exceptional customer service, and compliance with health and safety standards. They supervise staff, coordinate workflow, maintain operational efficiency, and support financial and service objectives.

Responsibilities

• Support daily food service operations, with a focus on retail markets and retail operations
• Ensure food quality, pricing, sales, promotions, presentation, and service standards are consistently met
• Maintain price book and point of sale updates
• Support food service operations staff, including training, development, and performance management
• Enforce policies related to attendance, safety, and workplace conduct
• Address customer concerns and resolve service issues promptly and professionally
• Promote a culture of hospitality and teamwork
• Collaborate with procurement, operations, marketing, and vendor teams to ensure category objectives are aligned with organizational goals
• Support cost control initiatives, including minimizing waste and managing labor hours
• Ensure compliance with all local, state, and federal health and sanitation regulations
• Conduct routine sanitation checks and support inspection readiness
• Promote workplace safety and proper equipment use

Requirements

• Major focus on retail and market operations
• Minimum Education: Bachelor's Degree
• Work Experience: 6+ years of relevant experience
• Required Certifications: None

Qualifications

• Ability to enforce policies and procedures
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Knowledge of food service industry standards and regulations

Skills

• Leadership
• Customer Service
• Teamwork
• Problem Solving
• Time Management
• Health and Safety Compliance

Benefits

Salary range: $54,060.00 - $78,444.00
Benefits package includes comprehensive medical, dental, and vision coverage, retirement plans, and substantial paid time off.

Pay

$54,060.00 - $78,444.00

Schedule

Hours may vary based on department needs.