Food Service Worker I

About the role

Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.

Responsibilities

• Completes assigned functions within the Food and Nutrition Service department with excellent customer service.
• Operates and maintains dietary food equipment.
• Provides efficient, courteous, and accurate service through constant interactions with customers, physicians, nursing, and visitors.
• Performs a variety of routine duties in the sanitation area of the Food and Nutrition Service Department.
• Performs customer, food, and sanitation related activities, troubleshooting as necessary.
• Develops and maintains excellent communication skills with patients, customers, and coworkers.
• Responds to patient and customer issues and concerns in a timely manner.
• Assesses customer needs and delivers products to meet these needs as reflected on biannual retail survey and random customer interviews.
• Records food temperatures during meal hours and takes action when temperatures are not to standards.
• Adheres to the BHN Personal Appearance policy and wears provided uniforms during scheduled shifts.
• Completes all daily washing and sanitizing tasks.
• Maintains a safe and clean work area.
• Ensures 100% compliance on all record keeping requirements.
• Performs all assigned daily and monthly cleaning tasks.
• Completes weekly cleaning list.
• Performs appropriate role with regard to equipment maintenance and supplies.
• Respects and uses equipment appropriately.
• Trains new employees in correct workflows.
• Cleans and stocks immediate work area before leaving at end of shift.
• Controls food and paper waste and uses resources efficiently.
• Maintains and checks floor par stocks on assigned floors and on call rooms.
• Ensures excellent customer service.
• Presents a professional and courteous manner when dealing with patients, physicians, visitors, and staff.
• Greets each patient and customer with a smile and a helpful demeanor.
• Resolves customer complaints in a polite manner with an eye to resolution that meets patient or customer expectations.
• Treats coworkers with respect and allows for different work styles and viewpoints.
• Plays an active role in department huddles.
• Performs similar or related duties as requested or directed.

Education/Qualifications

• High School Diploma or equivalent preferred
• Previous Food Service experience preferred

Skills

• Communication
• Building Relationships
• Listening
• Computer Skills
• Attention to detail

Physical Requirements

• Medium Work – Exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects
• Occasional balancing, climbing, crouching, grasping, hearing, kneeling, lifting, pulling, pushing, reaching, repetitive motion, standing, stooping, visual acuity (color, depth, perception)
• Frequent typing/clerical/dexterity, seeing/monitor/computer use, talking
• Constant walking

Hazards

• Occasional bodily fluids/bloodborne exposure, burns, chemical

Working Conditions

• Occasional noise, wet and/or humid, mists, odors

Travel

The job may require travel from time to time, but not on a regular basis.

Benefits

• Paid time off, including company holidays, vacation, and sick time
• Medical, dental and vision insurance
• Life insurance and disability protection
• Retirement benefits including an employer match
• And more!

Pay Range

Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement.

• Minimum USD $16.98/Hr.
• Maximum USD $25.47/Hr.