Food Service Worker - Full Time

Responsibilities

• Supports the mission of the department through: Preparation of cold food for residents, patients and Café; Stocking; General clean up; washing of pots and dishes, floor care; Transporting food carts; Operating cash register, utilizing the KRONOS meal deduction system.
• Provides consistently exceptional care at all times. Practices safe food handling through the food preparation process. Sanitizes hands before touching food, after touching money and from clean to dirty dishes and rags. Wears gloves, washes hands frequently, wears hair covering, changes apron when needed.
• Maintains proper food temperatures throughout the preparation, holding and serving processes. Operates Info Genesis cash register in an accurately fashion. Counts money and makes deposits correctly. Informs supervisor of voids prior to performing shift reset. Records information on the cash accounting sheets. Charges correct amounts, ensures accuracy. Makes correct change. Correctly uses KRONOS meal deduction system – makes corrections when needed.
• Keeps the work area clean, sanitized and orderly. Ensures the work area is clean prior to scheduled breaks and for the next shift. Effectively coordinates scheduled daily care activities. Is self-motivated. Able to safely and effectively set priorities.
• Serves employees and visitors in a prompt, friendly, helpful and effective way. Operates a variety of kitchen utensils and equipment in a safe and effective manner to include: slicers, steamers, mixers, blenders, ovens, grills, steam tables, dish machine and disposal. Ensures that all equipment and utensils are inspected for cleanliness, sanitation, and proper operating condition. Alerts the food service supervisor supervisor when equipment problems are identified.
• Prepares and sets up food items attractively and in adequate amounts. Follows portion control standards. Rotates perishable food items using FIFO system. Correctly labels and dates items prior to storage. Reports spoiled or unattractive food to the food service supervisor.
• Works tray line service. Accurately sets up trays with correct condiments and cold food items for regular and therapeutic diets. Accurate substitutions are made for therapeutic diets. Demonstrates knowledge of patient diets and the cold food production for them (regular, mechanical, puree, low sodium, ADA, etc) by accurately preparing appropriate foods. Demonstrates adequate baking and food preparation skills to ensure that all food items meet the existing standards for quality, freshness, taste and appearance.
• Cleans and sanitizes food carts according to defined timeframes. Scrapes, washes dishes, utensils, pots, and pans to ensure adequate supplies are available for the food production needs of the skilled nursing residents, patients, and Café service.
• Catering Service. Reviews catering requests at the start of the shift and organizes catering duties for the day. Prepares all cold items and coordinates hot food items with the Cafe Chef. Accurately sets up and delivers caterings as scheduled. Picks up after the event ensuring that the catered area is clean and that all items left from the event are returned to the kitchen for processing. Reviews next day's catering agenda at the end of the shift to ensure that products are available and that breakfast catering start times are planned.
• General Cleanup. Thoroughly sweeps, mop floors and stores equipment appropriately. Collects, processes and disposes of trash, cardboard boxes, recyclables, and transports to applicable disposal areas. Cleans out walk in refrigerator, sweeps and mops refrigerator floor. Sets up and restocks the Café and doctors lounge for meals. This includes the stocking of supplies, condiments, food items, and making coffee. Ensures adequate stock in the assigned production area. Anticipates need and ensures proper stock and garnish is on hand for the upcoming meal service.
• Serves as a preceptor or resource for new employees and students. Works collaboratively with other department staff to ensure that department activities are efficient and meet the needs of the customer. Ensures department stock is evaluated and restocked in the cold food production stations when necessary. Works closely with other food service personnel to promote teamwork and to achieve team goals.
• Adheres to break schedule and to complimentary meal policy. Demonstrates a basic knowledge of regulatory and licensing standards and follows food service department policies and procedures to ensure that the standards are met.
• Café duties: Prepares and rotates salad bar items ensuring variety and freshness. Prepares sandwich bar items ensuring quantities are sufficient for that day. Correctly rotates, labels and dates items prior to storage. Reports spoiled or unattractive items to the food service supervisor. Records assigned freezer and refrigerator temperatures. Alerts the food service supervisor if any problems are identified. Assists with preparation of “to go” style sandwiches and specialty salads. Is creative and resourceful when preparing items. Sets up Café for meals which includes stocking of supplies, condiments, foods and making coffee. Routinely restocks Café supplies to ensure sufficient quantities at all times. Sets out and prepares a variety of desserts in an attractive manner, using different types of ingredients and colors to add eye appeal. Notifies the Cafe Chef when hot foods are getting low. Reports to the Cafe Chef for additional assignments during slow periods.
• Barista Duties. Responsible for multiple tasks during everyday interactions with customers. Recommend products and take custom orders. Work in a fast-paced environment. Prepare beverages for customers, such as tea, coffee, and Espresso drinks. Prepare, stock, and serve bakery items. Maintain and clean the coffee cart area. Adhere to food safety procedures. Handle cash and record customer orders accurately. Resolve customer complaints efficiently and quickly as they come up. Be organized and open the coffee cart on time. Restock the coffee cart area prior to closing and plan for the next day's activities. Complete a biweekly stock request for input by the Food Service Supervisor.

Qualifications

• Education: High school diploma or GED preferred
• Experience: 1 year of cold food preparation; cash handling, and customer service preferred
• Knowledge/Skills/Abilities: Knowledge of food, nutrition; food preparation/production. Must be able to read and follow written directions. Basic math skills of addition, subtraction, multiplication & division. Knowledge of safety and sanitation procedures. Previous experience in hospital food services preferred. Sufficient computer skills as are required to complete an online application and the pre-employment/annual learning requirements. In compliance with patient safety standards, must be able to effectively communicate in English; Bilingual abilities preferred
• Certifications/Licensure: Current California Food Handlers Card prior to hire or must obtain within 30 days of hire.