Food Service Tech - OKC
Mercy · Oklahoma City, OK · 5 days ago
ManufacturingFull-time
About the role
The role is dedicated to enhancing customer satisfaction through innovative solutions. This position requires a strong background in technology and a passion for problem-solving.
Responsibilities
- Develop and implement new customer service strategies
- Collaborate with cross-functional teams to improve product usability
- Conduct user research to gather insights and feedback
- Present findings to stakeholders and make recommendations for improvements
Requirements
- Bachelor's degree in Computer Science or related field
- Minimum 3 years of experience in customer service or software development
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
Qualifications
- Experience with user-centered design methodologies
- Proficiency in data analysis tools such as Tableau or Power BI
- Knowledge of agile development practices
Skills
- Customer relationship management
- Technical writing and documentation
- Project management
Benefits
- Flexible work schedule
- Competitive salary package
- Professional development opportunities
Pay
Salary range: $60,000 - $80,000 annually
Schedule
Full-time, Monday to Friday, 9 AM to 5 PM