Food Service Team Member
Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator, and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, including Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We operate 150+ company-operated convenience stores and are ranked among the top 10 largest car wash chains in the country. We are committed to hiring quality people and fostering a welcoming environment where customers visit for more than just products—they come for a warm smile and courteous service.
About the Role
Our Food Service Team Members are responsible for the proper and efficient operation of the Food Service Station during their shift, ensuring profitability and customer satisfaction. We empower our team members to deliver best-in-class service every day.
Responsibilities
- Preparing all fresh, made-to-order food items
- Maintaining all self-service food offerings, including coffee, fresh case items, dispensers, fountain machines, and condiment centers
- Loading product into the fresh case as needed
- Operating the cash register
- Providing best-in-class customer service
- Maintaining high levels of sanitation
- Assisting in monitoring inventory levels for freshness and availability
- Stocking, back-stocking, filling condiments, supplies, and rotating product by received date
- Greeting every customer with a smile and sincere welcome
- Suggesting possible purchases and promoting specials
- Assuming responsibility for executing Nouria’s customer service program at the site level
- Minimizing safety risks to employees, customers, and suppliers
- Enforcing environmental and hazardous material regulations
- Maintaining the safety and security of the store and documenting accidents or incidents
- Managing the maintenance of the customer environment inside and around the store perimeter
- Operating all assigned equipment safely and efficiently
- Supporting implementation of the Nouria Safety and Health program
- Promptly reporting workplace accidents, injuries, incidents, or illnesses
- Completing the new employee safety orientation procedure
- Wearing required gloves, hat/visor, and apron
- Ensuring physical maintenance, safety, cleanliness, and attractiveness of all store facilities
- Performing other related duties as required
Qualifications
- General safety, sanitation, and hygiene procedures
- Product/production processes and allergen & food safety awareness
- Basic knowledge of products, production processes, and techniques to maximize efficiency
- Ability to follow instructions and established procedures
- Ability to work alone or as a member of a team
- Awareness of sanitation and hygiene practices
- Concern for the safety of self and co-workers, with a responsible attitude
Physical Requirements
- Must be able to lift up to 50 pounds at times
- Must be able to traverse and access all areas of the store
- Prolonged periods of standing
- Prolonged periods sitting at a desk and working on a computer