Food Service Team Leader

Starting pay range: $19.75 - $21.75 per hour. Full pay range: $19.75 - $33.60 per hour. Pay is based on several factors including labor markets, education, work experience, and certifications.

Benefits

• Comprehensive health benefits and programs for eligible team members and their dependents, including medical, vision, dental, and life insurance
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability coverage
• Paid sick leave
• Paid national holidays
• Paid vacation

Find competitive benefits from financial and education to well-being and beyond at Target Benefits.

About the role

Working at Target means helping all families discover the joy of everyday life. This role is part of the Food & Beverage team, which enables a consistent experience for guests by ensuring product freshness, stock availability, accurate pricing, and proper signing on the sales floor. The team leads food and food services, including replenishment, inventory accuracy, food safety, presentation, pricing, and promotional signing processes for all Food & Beverage areas of the store.

Skills

This role helps build and develop skills for a career, including:

• Guest service fundamentals and experience building a guest-first and freshness culture
• Food & Beverage business fundamentals: department sales trends, freshness, food safety, quality, inventory management, guest shopping patterns, and pricing and promotions strategies
• Planning department(s) daily/weekly workload to support business priorities and deliver sales
• Leading a team of hourly team members, including interviewing, training, coaching, evaluating, retaining, and developing talent

Responsibilities

• Consistently deliver guest experience commitments to create an easy, inspiring, and friendly experience
• Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and operations
• Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments
• Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align the team on the right behaviors and execution
• Understand sales goals, plan and execute daily/weekly workload to deliver department and store sales goals and guest engagement, including planning food service transitions, revisions, sales plans, sampling, promotions, and price changes
• Assign daily tasks to team members based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities
• Assess Food Service back of house, production areas, dining spaces, and merchandising spaces to ensure food safety and proper inventory levels
• Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up
• Follow all food safety requirements and cleaning routines, including monitoring and recording temperature-sensitive food items
• Validate and follow up on team members’ progress against department checklists and routines
• Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable)
• Ensure accurate in-stocks by placing store-initiated orders according to best practices
• Follow proper perishable inventory management procedures to ensure accurate recording of inventory
• Make production quantity decisions just in time to ensure freshness, in-stocks, sales, and profitability
• Remain up-to-date on relevant trends and products to educate team members
• Participate in team hiring and onboarding processes
• Establish clear goals and expectations and hold team members accountable
• Complete all Starbucks and/or Pizza Hut training requirements and certifications in addition to Food Safety Manager Certification
• Demonstrate a culture of ethical conduct, safety, and compliance; lead your team to work in the same way and hold others accountable
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, and holding the team accountable
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
• Model the execution of physical security processes to enhance the in-store security culture
• Support merchandise protection strategies across the store, including ordering, storage, and application as directed by best practices
• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience during assigned shifts
• Address all store emergency and compliance needs
• Support guest services such as back-up cashier, order pick up (OPU), and Drive-up (DU) while maintaining a compliance culture
• Perform all other duties based on business needs

Requirements

• High school diploma or equivalent
• Must be at least 18 years of age or older
• Previous retail experience preferred, but not required
• Strong interest and knowledge of the food service business
• Ability to lead and hold others accountable
• Effective communication skills using multiple frequency devices, handheld scanners, and other technology equipment
• Ability to work independently and as part of a team
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Welcoming and helpful attitude toward all guests and team members

Schedule

Open to working a variable work schedule with varying hours, days, or shifts, including nights, weekends, holidays, closing shifts, and other peak shopping times. Although the role is full-time, it does not guarantee 40 hours each week; hours depend on the needs of the business and may fluctuate as required.

Qualifications

• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports, and information
• Accurately handle cash register operations as needed
• Climb up and down ladders if needed
• Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance
• Flexible work schedule (e.g., nights, weekends, and holidays); reliable and prompt attendance necessary
• Ability to work in environments that include refrigeration and freezer temperatures and conditions, where common allergens may be handled or present
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing job duties
• Ability to remain mobile for the duration of scheduled shifts (shift length may vary)