Jobs · OTHR · Illinois

Food Service Team Leader

Target · Lemont, IL · 2 mo ago
On-siteOTHR$23.75–$25.75/hrFull-time

Starting pay range: $23.75 - $25.75 per hour. Full pay range: $23.75 - $40.40 per hour. Pay is based on several factors including labor markets, education, work experience, and certifications.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include:

  • Medical, vision, and dental insurance
  • Life insurance
  • 401(k) retirement plan
  • Employee discount
  • Short-term and long-term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation

For more details, visit Target Benefits.

About the Role

Working at Target means helping all families discover the joy of everyday life. The Food & Beverage team enables a consistent experience for guests by ensuring product freshness, stock availability, accurate pricing, and proper signing on the sales floor. This team leads food and food services, including replenishment, inventory accuracy, food safety, presentation, pricing, and promotional signing processes for all Food & Beverage areas of the store.

This role provides opportunities to build skills in:

  • Guest service fundamentals and fostering a guest-first, freshness culture
  • Food & Beverage business fundamentals: sales trends, freshness, food safety, inventory management, guest shopping patterns, and pricing strategies
  • Planning daily and weekly workloads to support business priorities and deliver sales
  • Leading a team of hourly team members, including interviewing, training, coaching, evaluating, and developing talent

Responsibilities

  • Consistently deliver a guest experience that is Easy, Inspiring, and Friendly
  • Ensure team members understand, are trained on, and deliver Target’s guest experience commitments and consistent operations
  • Actively observe and provide feedback, holding team members accountable while recognizing great guest experiences
  • Review guest, financial, and team outcome metrics to identify opportunities, improve execution, and celebrate wins
  • Plan and execute daily/weekly workloads to meet department and store sales goals, including food service transitions, revisions, sampling, promotions, and price changes
  • Assign daily tasks based on planned workload and guest traffic patterns, aligning with business priorities
  • Assess Food Service back-of-house, production areas, dining spaces, and merchandising spaces for food safety and proper inventory levels
  • Walk Food & Beverage standards and routines daily to identify business gaps for follow-up
  • Follow all food safety requirements, including monitoring and recording temperature-sensitive food items
  • Validate and follow up on team members’ progress against department checklists and routines
  • Uphold Starbucks and Pizza Hut Brand Standards and production specifications (where applicable)
  • Ensure accurate in-stocks by placing store-initiated orders according to best practices
  • Follow perishable inventory management procedures to ensure accurate recording of inventory
  • Make production quantity decisions to ensure freshness, in-stocks, sales, and profitability
  • Stay up-to-date on relevant trends and products to educate team members
  • Participate in team hiring and onboarding processes
  • Establish clear goals and expectations, holding team members accountable
  • Complete all required training and certifications, including Food Safety Manager Certification and Starbucks/Pizza Hut training
  • Demonstrate a culture of ethical conduct, safety, and compliance; lead by example and hold others accountable
  • Lead and model a safety culture, including identifying and correcting hazards and reporting injuries
  • Demonstrate inclusivity by valuing diverse voices and creating equitable experiences
  • Support merchandise protection strategies, including ordering, storage, and application
  • Assume store-level leadership on duty (LOD) responsibilities as needed to enable the guest experience
  • Address all store emergency and compliance needs
  • Support guest services such as back-up cashier, order pick-up (OPU), and Drive-up (DU) while maintaining compliance

Requirements

  • High school diploma or equivalent
  • Must be at least 18 years of age or older
  • Previous retail experience preferred but not required
  • Strong interest and knowledge of the food service business
  • Ability to lead and hold others accountable
  • Effective communication skills using multiple frequency devices, handheld scanners, and other technology
  • Ability to work independently and as part of a team
  • Capability to manage workload and prioritize tasks in a fast-paced environment
  • Welcoming and helpful attitude toward guests and team members
  • Access all areas of the building to respond to guest or team member issues
  • Interpret instructions, reports, and information accurately
  • Handle cash register operations as needed
  • Climb up and down ladders if needed
  • Scan, handle, and move merchandise efficiently and safely, including lifting up to 44 pounds without assistance
  • Flexible work schedule, including nights, weekends, and holidays; reliable and prompt attendance
  • Ability to work in environments with refrigeration, freezer temperatures, and common allergens
  • Capable of working in varying temperatures, humidity, and other elements (e.g., Drive-Ups, carryout)
  • Ability to remain mobile for the duration of scheduled shifts (shift length may vary)

While this role is full-time, it does not guarantee 40 hours per week. Hours will depend on business needs and may fluctuate.

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