*Food Service Team Lead - Mount Rushmore National Memorial - Local Resident Only

Responsibilities

• Oversees assigned area ensuring food and cleanliness standards and policies are followed.
• Solves guest issues and escalates to a manager as needed.
• Fulfills opening and closing checklists.
• Provides hands-on training to new employees and assists in documenting employee’s knowledge of position and tasks.
• Performs Food & Beverage Attendant duties as needed, including but not limited to:
• Taking guest and/or employee orders and properly processing payment.
• Maintaining assigned cashier drawer and following all cash handling and payment procedures.
• Providing guest and/or employees with order, including serving hot and cold beverages.
• Ensuring service areas are clean, sanitized, and properly stocked.
• Ensuring dining areas are clear of any dirty dishes, trash has been properly disposed, and surfaces have been sanitized.
• Cleaning floors, to include sweeping, mopping, and vacuuming.

Qualifications

• Previous food service experience is required or may substitute having demonstrated capability to perform responsibilities.
• Previous cash handling experience is strongly preferred.
• Ability to provide excellent guest service.
• Ability to train employees to set them up for success.
• Ability to work in a fast-paced environment where tasks and priorities can change quickly and with little notice.
• Willingness to “pitch-in” and help the team with tasks.