Food Service Supervisor - UMass Lowell - South Dining Hall

About the role

Join our passionate Food Services Team as a full-time Food Service Supervisor. You’ll help oversee staff, collaborate with teammates, and support operations alongside a manager who coordinates and leads daily activities.

Responsibilities

• Produce and maintain work schedules; prepare production packets (production sheets and recipes).
• Direct daily activities to ensure safe, high-quality food production according to policies and department requirements.
• Ensure food items are stored in a safe, organized, and hazard-free environment.
• Maintain serving schedules; serve food per menu specifications following Aramark policies.
• Maintain a sanitary department in compliance with health and safety codes.
• Conduct accurate weekly inventory; prepare orders to ensure production accuracy.
• Supervise and evaluate employees; counsel, promote growth, efficiency, morale, and teamwork.
• Maintain a safe and hazard-free working environment.
• Train and mentor food service workers.
• Maintain logs for equipment maintenance and complete food safety/temperature logs with corrective actions.
• Perform preventative maintenance and recommend equipment replacements as needed.
• Multitask effectively and perform duties as requested by the Food Service Director or Manager.
• Fill in for absent employees at the location when necessary.
• Oversee daily catering events, ensuring timely preparation and delivery.
• Work occasional night and weekend catered events.
• Attend food service meetings and maintain communication with staff (email, phone, inter-office mail).
• Perform cashier duties as needed.
• Promote positive public relations.

Job duties may change or new ones may be assigned without formal notice to meet commitments.

Requirements

• Must read, write, and understand verbal instructions.
• Complete a sanitation course before or during the first year of employment.
• Knowledgeable in operating an efficient, cost-effective program.
• Ability to perform basic arithmetic.
• Maintain emotional control under stress.
• Strong interpersonal and organizational skills.

Pay

The hourly rate for this position is $21.00.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Work/life resources.
• Retirement savings plans, including 401(k).
• Paid days off, including parental leave and disability coverage.

Benefits vary by location, legal requirements, employee eligibility, and where the employee lives or works.