Food Service Supervisor

About the role

University Housing is looking for leaders with culinary skills to join our Dining and Culinary Services Food Service Supervisor team! Food Service Supervisors help lead the production of safe, quality food within residential dining facilities on the UW-Madison campus and ensure they meet customer satisfaction and departmental goals.

Responsibilities

• Prepare food (including display cooking) and beverages following predetermined menus, production sheets, and recipes for marketplaces and/or on and off-site catering
• Perform duties in a high-volume, dynamic, student residential dining/catering environment
• Interact with English speaking customers while displaying knowledge of food products, allergens and food safety
• Demonstrate and role model exceptional customer service
• Drive food delivery trucks to efficiently transport staff and supplies to other units and/or events
• Complete required logs and reports
• Assist and guides student workers
• Provide support and assist as needed in the implementation of plans and procedures in the event of an emergency

Requirements

• 2 years of food service experience in a professional kitchen setting
• Current ServSafe Manager certification, or the ability to be certified within the first 6 months of appointment
• A valid driver's license meeting UW Risk Management standards is required for catering positions and preferred for in-unit positions

Preferred Qualifications

• 6 months of supervisory experience in a professional kitchen or catering setting
• 3 or more years of food service experience in a professional kitchen or catering setting
• Associate’s degree preferred

Benefits

• Starting hourly wage is $22.50 or higher based on qualifications
• Significant night and weekend shift differentials
• A free meal for every shift
• A $1,000 referral bonus for each person hired
• Generous vacation, holidays, and sick leave
• Competitive insurances and savings accounts
• Retirement benefits

Schedule

The primary schedule for this position typically consists of five, 8-hour shifts per week that may fall on any day of the week. Schedules may rotate every other weekend. Operational and work schedules will be closely aligned with the services and customer needs of the unit. This is a full-time ongoing appointment, and work schedule will be set with selected finalist(s) at time of offer.

Qualifications and Skills

Assigns and coordinates the day-to-day activities of food service staff, leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities. Adheres to federal, state, campus, and local food safety regulations, policies, and procedures. Cleans, inspects, and maintains kitchen equipment and work areas. Develops and schedules logistics and menus for daily and catering operations. Performs routine and non-routine food preparation activities including cook to order and specialty foods.