Food Service Specialist - IDEA McAllen (Immediate Opening)

About the Role

The CNP Food Service Specialist (FSS) is a professional who assists with the operation of a food preparation and service establishment. FSS are tasked to serve customers, stock supplies, operate equipment, maintain clean areas, and operate point of sales (POS). Food service specialists work under the supervision of a Cafeteria manager and often serve food for large groups of people, such as students.

Responsibilities

• Cutting/chopping fruits and vegetables
• Following recipes
• Adhering to established kitchen processes
• Monitoring of students during meal periods (i.e. monitoring for appropriate behavior, encouraging students to consume more fresh fruits and vegetables, no sharing of food, etc.)
• Kitchen cleaning duties (sweeping, mopping, wiping tables, washing dishes, disposing of trash)
• Assist in the food preparation, food safety and food quality assurance for the students
• Provide customer service and interact with staff, students and family on a daily basis
• Operate food service equipment and maintain food service spaces and equipment; notify manager of equipment malfunction
• Load and unload on a weekly basis of food and non-food products
• Encourage students to participate in our meal program, especially when they are seen not eating
• Ensure counts of student meals are accurate and performed as the meal is delivered
• Ensure reimbursable meals are offered to students
• Ensure meals are ready as per campus meal schedules for breakfast, lunch, snack and supper
• Follow all recipes and report errors to Cafeteria Manager
• Follow all established processes and procedures; discuss with Cafeteria Manager situations in which it seems they cannot be followed fully

Qualifications

• 1+ years work experience in a job that demonstrates the ability to handle physical activity for multiple hours on feet
• Ability to lift up to 30 pounds via solo lift and up to 50 pounds with a partner
• Ability to bend, pull, push, twist, stand, and walk while on duty or during a work shift
• Ability to obtain locally-recognized manager food safety certification

Skills & Competencies

• Make Strategic Decisions: Gather relevant information, consider various options, and make choices in line with current responsibilities and team goals
• Manage Work and Teams: Focus on managing own work effectively with skills in time management, task prioritization, and self-organization
• Grow Self and Others: Actively seek feedback, embrace challenges as learning opportunities, and engage in professional development activities
• Build a Culture of Trust: Focus on awareness of own emotional states and biases; practice transparency and honesty in interactions
• Communicate Deliberately: Express ideas clearly and listen actively; practice direct communication and adjust messages based on audience understanding

Physical Requirements

• Intermittent standing, walking, pushing, and pulling
• Frequent stooping, bending, kneeling, and climbing (ladder)
• Moderate exposure to extreme hot and cold temperatures
• Ability to move and handle mixed weights including cafeteria tables, carts, trash cans/bags

Compensation

Hourly rate ranging between $14.38 for 0 years of experience and $16.54. This role is also eligible for a performance bonus based on team performance and goal attainment.

Benefits

Comprehensive benefits plan covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children.

• Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on tenure and caregiver designation
• Tuition Reimbursement: Staff may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability
• Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost
• Dental and vision plans
• Disability and life insurance
• Parenting benefits
• Generous vacation time
• Referral bonuses
• Professional development
• Relocation allowance may be offered to defray the cost of moving for this role, if applicable

Schedule & Location

This is a full-time on-site position. No travel required. No supervisor responsibilities.