Food Service Specialist - IDEA Horizon Vista (Immediate Opening)

About the Role

The CNP Food Service Specialist (FSS) is a professional who assists with the operation of a food preparation and service establishment. FSS are tasked with serving customers, stocking supplies, operating equipment, maintaining clean areas, and operating point-of-sale (POS) systems. Food service specialists work under the supervision of the Cafeteria Manager and often serve food for large groups, such as students.

Responsibilities

• Assist in food preparation, food safety, and food quality assurance for students.
• Provide customer service and interact with staff, students, and families daily.
• Operate food service equipment and maintain food service spaces; notify manager of equipment malfunctions.
• Perform cafeteria cleaning duties, including sweeping, mopping, wiping tables, washing dishes, disposing of trash, and moving cafeteria tables and mobile work vending stations.
• Load and unload food and non-food products weekly.
• Encourage students to participate in the meal program, especially when they are seen not eating.
• Ensure accurate counts of student meals as they are delivered.
• Ensure reimbursable meals are offered to students.
• Ensure meals are ready per campus meal schedules for breakfast, lunch, snack, and supper.
• Follow all recipes and report errors to the Cafeteria Manager.
• Adhere to established processes and procedures; discuss exceptions with the Cafeteria Manager.
• Monitor students during meal periods (e.g., appropriate behavior, encouraging consumption of fresh fruits and vegetables, preventing food sharing).
• Cut and chop fruits and vegetables.

Skills

• Make Strategic Decisions: Gather relevant information, consider options, and make choices aligned with responsibilities and team goals.
• Manage Work and Teams: Focus on time management, task prioritization, and self-organization to meet personal and team objectives.
• Grow Self and Others: Seek feedback, embrace challenges as learning opportunities, and engage in professional development.
• Build a Culture of Trust: Practice transparency, honesty, and emotional awareness to contribute positively to team morale.
• Communicate Deliberately: Express ideas clearly, listen actively, and adjust communication based on feedback and audience understanding.

Requirements

• 1+ years of work experience demonstrating the ability to handle physical activity for multiple hours while on feet.
• Ability to lift up to 30 pounds solo and up to 50 pounds with a partner, bend, pull, push, twist, stand, and walk during a work shift.
• Ability to obtain a locally recognized manager food safety certification.

Physical Requirements

• Intermittent standing, walking, pushing, and pulling.
• Frequent stooping, bending, kneeling, and climbing (e.g., ladders).
• Ability to withstand moderate exposure to extreme hot and cold temperatures.
• Ability to move and handle mixed weights, including cafeteria tables, carts, and trash cans/bags.

Benefits

• Compensation: Hourly rate ranging from $14.38 (0 years of experience) to $16.54, with eligibility for a performance bonus based on team performance and goal attainment.
• Health Benefits: Comprehensive benefits plan covering the majority of the employee premium for the base medical plan and subsidizing costs for a spouse/domestic partner and children.
• Paid Family Leave: Up to 8 weeks of paid leave for the birth or adoption of a child, based on tenure and caregiver designation.
• Tuition Reimbursement: Up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year (subject to manager discretion and budget availability).
• Mental/Behavioral Health: 5 face-to-face counseling sessions per year, unlimited 24/7 telephonic counseling, and other work-life services at no cost.
• Dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses, and professional development.
• Potential relocation allowance to defray moving costs, if applicable.

Schedule

This is a full-time, on-site position with no travel required.