Food Service Specialist - IDEA Elsa (Immediate Opening)

About the Role

The mission of the CNP Food Service Specialist (FSS) is to assist with the operation of a food preparation and service establishment. FSS serve customers, stock supplies, operate equipment, maintain clean areas, and operate point of sale (POS) systems under the supervision of a Cafeteria Manager. This role often involves serving food for large groups, such as students, and includes responsibilities like food preparation, monitoring student behavior during meals, and kitchen cleaning duties.

Responsibilities

• Assist in food preparation, ensuring food safety and quality assurance for students.
• Provide daily customer service and interact with staff, students, and families.
• Operate food service equipment, maintain food service spaces, and notify the manager of equipment malfunctions.
• Perform cafeteria cleaning duties, including sweeping, mopping, wiping tables, washing dishes, disposing of trash, and moving tables and vending stations.
• Load and unload food and non-food products weekly.
• Encourage student participation in the meal program, especially when students are not eating.
• Ensure accurate meal counts and that reimbursable meals are offered to students.
• Prepare meals according to campus schedules and follow all recipes, reporting errors to the Cafeteria Manager.
• Adhere to established processes and procedures, discussing any issues with the Cafeteria Manager.

Qualifications

• 1+ years of work experience demonstrating the ability to handle physical activity for multiple hours on feet.
• Ability to lift up to 30 pounds solo and up to 50 pounds with a partner, bend, pull, push, twist, stand, and walk during a work shift.
• Ability to obtain a locally-recognized manager food safety certification.

Skills

• Make Strategic Decisions: Gather relevant information, consider options, and make choices aligned with responsibilities and team goals.
• Manage Work and Teams: Focus on effective time management, task prioritization, and self-organization to meet personal and team objectives.
• Grow Self and Others: Actively seek feedback, embrace challenges, and engage in professional development to enhance skills and performance.
• Build a Culture of Trust: Practice emotional awareness, transparency, and honesty to contribute positively to team morale and trust.
• Communicate Deliberately: Express ideas clearly, listen actively, and adjust communication based on feedback and audience understanding.

Physical Requirements

• Intermittent standing, walking, pushing, and pulling.
• Frequent stooping, bending, kneeling, and climbing (ladder).
• Moderate exposure to extreme hot and cold temperatures.
• Ability to move and handle mixed weights, including cafeteria tables, carts, and trash cans/bags.

Pay

Compensation for this role is set at an hourly rate ranging between $14.38 for 0 years of experience and $16.54. This role is also eligible for a performance bonus based on team performance and goal attainment.

Benefits

• Comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing costs for dependents.
• Paid Family Leave: Up to 8 weeks for the birth or adoption of a child, based on tenure and caregiver designation.
• Tuition Reimbursement: Up to 50% of tuition for a qualifying degree program, up to $5,250 per year.
• Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions per year, unlimited 24/7 telephonic counseling, and work-life services.
• Dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses, and professional development.
• Potential relocation allowance for applicable roles.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.