Food Service Manager (nomnom Grangeville | Full-Time)

Salary Range: $17.00-$22.00 Hourly plus $3.00 shift differential eligibility. Location: 901 W. Main St, Grangeville, ID 83530.

About the role

Be part of the multi-state team that keeps America moving. Our local retail brand, nomnom, represents our company in the Pacific Northwest, where our communities come to find not only fuel, but also snacks and sweet treats. Give your neighbors friendly, smiling service and make their lives a little easier. You'll help members of your community fuel their cars and satisfy their hunger. Enjoy great compensation and a collaborative culture. We welcome and encourage input from all employees and you'll become part of a team that includes hardworking and creative professionals who love to win. Pursue career opportunities in Retail, Marketing, Oil Refining, Logistics and other areas of a growing company across multiple states.

Responsibilities

• Safety
  • Maintain a safe work environment for employees and customers by setting safety as a priority.
  • Ensure gas pumps, lot and store areas are clean and free of debris at all times.
  • Work with Safety Team and conduct monthly mandatory meetings and trainings.
  • Report safety incidents in a timely manner and comply with safety policy, programs and processes.
• Food Management
  • Answer questions about the food items offered.
  • Prepare food and adhere to safe and sanitary food handling practices as required by federal and state regulations.
  • Replenish supplies and food offerings.
  • Clean surface areas, throw away trash, and perform general housekeeping duties.
  • Lead and train food inventory process.
  • Resolve customer complaints and ensure customer satisfaction.
• Leadership and Personnel Management
  • Train, develop, guide and evaluate food service employees to operate food service effectively and safely to provide superior customer service.
  • Maintain a professional and supportive image among subordinates and supervisors.
  • Work with recruiting team to actively recruit, interview and select qualified applicants utilizing non-discriminatory management skills.
  • Assist Store Manager in preparing and submitting all employee paperwork accurately and timely (e.g., performance appraisals, performance notices, new hire checklist).
  • Ensure all employees receive continuous on-the-job and company-required training to improve food and customer service performance and safety awareness.
  • Motivate, provide feedback, and share employee recognition to improve individual and food service performance.
  • Assist Store Manager in addressing employee performance and violation issues.
  • Set and communicate performance expectations, and evaluate actual performance based on those expectations as an extension of the Store Manager.
  • Develop potential employees through coaching and training so they are ready for promotion to the next level.
  • Carry out all company policies.
• Customer Service and Site Relationships
  • Consistently provide prompt and courteous customer service; may assist customers at the gas pump and in resolving customer issues.
  • Accurately ring up all sales on POS system, comply with all cash handling procedures, and process other payment types for products sold.
  • Develop positive and professional relationships with all customers, vendors, and contractors.
  • Responsible for all cash, monies, and inventory during shift.
  • Develop and assign tasks appropriately to ensure the store is clean, adequately stocked, and organized for fast, convenient, and professional service.
  • Ensure a friendly, welcoming, and well-maintained store environment to provide customers with a buying experience that meets their expectations.
  • Monitor customer needs and expectations, and work with store employees to meet those needs through suggestive selling and promoting programs.
  • Assist customers at the pump and in the store to find desired products and operate equipment.
  • Actively solicit customer feedback via consistent personal interaction and engagement.
  • Resolve complaints quickly and sincerely to the satisfaction of customers, vendors, and contractors.
  • Promote and ensure a safe, positive public image within the community.
  • Promote and grow the Loyalty Rewards program.
• Business and Financial Management
  • Plan and manage store activities to maximize operating profit.
  • Monitor merchandise and food movement and competitor offerings to assist in development of store-specific product mix and pricing strategies.
  • Maintain store layout and product displays per schematics.
  • Execute store-level sales promotions and assist in implementing network-wide promotional and advertising campaigns.
  • Manage food inventory to ensure optimum stocking levels.
  • Control operating expenses, including maintenance, utilities, supplies, and inventory loss.
  • Prepare and submit daily sales and waste reports accurately and timely, including invoices and bank deposits.
  • Safeguard and account for all money received and disbursed.
  • Organize and maintain all site files, manuals, and other information materials.
  • Receive food using proper check-in procedures when working with vendors.
  • Obtain and maintain all required food and age-restricted product certifications within 2 weeks of employment.
• Facilities Management
  • Assist in maintaining appearance standards of paving, lighting, canopy, and other physical structures.
  • Report facility issues as needed.
  • Ensure facilities and equipment are in safe working order.
  • Maintain dispensing and store equipment to ensure clean, sanitary, and safe working conditions at all times.
• Personnel Assistance
  • Maintain a professional and supportive image among subordinates and supervisor.
  • Work with Store Manager to create, maintain, and improve teamwork, and provide training assistance to new associates.
  • Assist with staffing and schedule labor to meet customer demand while staying within budget.

Physical Demands

• Ability to stand and/or walk for an entire shift.
• Ability to see with 20/40 vision (corrective lenses acceptable) to monitor store inventory, items purchased, gas pumps, and potential issues.
• Ability to communicate information and ideas clearly so others will understand; must exchange accurate information in various situations.
• Ability to follow safety procedures (e.g., respond to safety alarms, contact 911 for emergencies).
• Frequent reaching overhead, gripping, wrist movement, and finger dexterity required for restocking, packaging, operating POS systems, receiving payments, issuing change, operating gas pumps, wiping pumps, maintaining store grounds, and general housekeeping.
• Frequent squatting and kneeling required for obtaining and/or replenishing items.
• Ability to push/pull with arms up to a force of 20 pounds (e.g., utilizing a hand-truck).
• Frequent lifting of 20 pounds or less from floor to waist, overhead, and carry a short distance.
• Sometimes required to lift in excess of stated conditions up to 50 pounds.
• Ability to climb a stepladder to stock or retrieve materials and/or place or remove signs.
• Exposure to gas fumes, solvents, and occasional noise may occur.

Qualifications

• At least 19 years of age or older.
• Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.
• High School Diploma or GED preferred.
• Experience in retail sales, food service, and handling cash preferred.
• Ability to perform basic math accurately.
• Previous food supervisory experience preferred.

Benefits

• Full-time employees (and their families) are offered:
  • Medical (with prescription), dental, and vision insurance.
  • Voluntary critical illness and accident insurance.
  • Life/AD&D insurance.
  • Health Savings Account and Flexible Spending Account.
  • Employee Assistance Program.
• Enrollment in our company’s 401k plan.
• Ability to purchase company stock at discounted prices.
• 40 hours of vacation starting the first day after a 1-year anniversary; thereafter, vacation accrues bi-weekly based on years of service.
• Seven paid holidays throughout the calendar year.

About Us

We're part of a corporation with a presence in Texas, Hawaii, Montana, Wyoming, Washington, and Idaho. This position, in one of our nomnom convenience stores, is a great place to start a career path in our organization that could lead to roles such as Senior CSA, Assistant Store Manager, Store Manager, Retail Area Manager, Operations, Marketing, and/or Logistics.

Our Retail Operations include over 30 nomnom locations in Washington and Idaho, as well as over 90 Hele locations in Hawaii. Our headquarters, Par Pacific Holdings, Inc., is based in Houston, Texas, and owns, manages, and maintains interests in energy and infrastructure businesses. We are a growing energy company focused on renewable and conventional fuels in the Western United States. Par Pacific also owns 46% of Laramie Energy, LLC, a natural gas production company with operations in Western Colorado. Our common stock is publicly traded on the NYSE under the symbol "PARR".

Our Refineries and Logistics Operations include refineries in Hawaii, Montana, Washington, and Wyoming, with total operating throughput capacity of over 218 Mbpd. Par Pacific owns and operates one of the largest energy networks in Hawaii with 94,000 bpd of operating refining capacity, a logistics system supplying major islands, and 90 retail locations. In the Pacific Northwest and the Rockies, we operate 125,000 bpd of combined refining capacity and related multimodal logistics systems.