Food Service Manager - Hampden
About Us
At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine. We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing. Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Do the Right Thing," "Safety in Everything We Do,” and “Be Resourceful.”
Responsibilities
- Resolves all customer concerns, complaints, or requests in a timely manner.
- Reports all customer feedback and actions taken to the District Manager.
- Provides a clean, well-stocked store in a friendly, inviting atmosphere.
- Supervises employees.
- Trains new employees according to the guidelines set forth by the company.
- Completes and delegates shift duties to keep store conditions in accordance with company expectations.
- Assists employees in following up on daily shift duties.
- Assists and directs store employees on the importance of effectively managing food safely.
Requirements
- Basic knowledge of food safety (additional food safety training will be provided by the company).
- Exceptional customer service skills.
- Ability to interact well with coworkers.
- Good organizational skills.
Benefits
- Competitive pay with on-demand pay options.
- Discounts at all company-owned foodservice locations.
- Health and dental benefits (full time only).
- Tuition reimbursement (full time only).
- Employee discounts.
- Advancement opportunities at all levels.
- Growth potential and additional benefits.
Pay
$19.00 - $25.00 per hour, based on relevant experience, knowledge, skills, and other job-related qualifications.
Eligible for up to a $300 sign-on bonus.