Food Service Lead - Bakery

About the role

T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community. You are genuine and authentic in your interactions both with your customers and co-workers. You thrive in a team environment, take your responsibilities seriously, and always consider the customer in your decisions. You see richness and strength in a diverse workforce and treat others with respect to create a place of belonging for all. You care about your community and the environment. Pursuing knowledge in order to add value and grow is your idea of fun. Oh, and you love food!

Responsibilities

• Provides leadership and support in designated food service area of responsibility and is the go to leadership in the absence of managers
• Prepares department product for sale
• Participates in establishing and maintaining an integral and collaborative environment
• Assists in achieving quarterly financial goals with a focus on gross and labor
• Establishes and maintains effective working relationships with employees, customers, corporate staff and vendor community
• Ensures the adherence to Ready for Business standards throughout food service departments
• Works closely with market staff to achieve timely completion of administrative tasks and operational functions
• Assists in the hiring, training and development of employees as needed
• Establishes and maintains a 360 feedback process including customers, staff and leadership
• Provides and role models excellent customer service
• Maintains the integrity of our brand and marketing expressions
• Maintains departments in a neat, clean and orderly manner
• Establishes and maintains a culture of safety throughout all food service departments
• Ensures food service compliance with local, state and federal laws
• Role models attitude of service to staff and customers
• Keeps up on industry trends, standards, and changes
• Ensures the dissemination of and adherence to all company and department policies
• Supports and follows all safety/security policies and sustainability programs
• Operates within the Company’s Core Values and Company Brand

Requirements

• High level of food service product knowledge and enthusiasm for food, cooking, and nutrition
• Must be a positive team player, leader, and positive role model that can effectively manage through change
• Must possess a readiness to manage, train and coach others
• Detail oriented, organized with effective time management skills
• Excellent customer service skills
• Comfortable working in colder environments
• Critical thinker with a strong desire to develop proficiencies in: inventory management, ordering practices, and forecasting
• Understands and upholds ready for business standards
• Must possess an attitude of service to others
• Demonstrates self-discipline and accountability
• Must have intermediate or higher computer skills including MS Office
• Ability to build and maintain effective relationships and trust with a diverse group of staff, customers, and vendors
• Excellent listening, verbal, and written communication skills
• Embraces 360 feedback with a commitment to personal and professional development
• Displays