Food Service Director-Natick Public School District

About the role

Aramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.S., offering public and private education institutions a variety of dining options including breakfast and lunch programs, after-school snacks, catering, nutrition education, and retail operations. We partner with schools to create culinary experiences that propel students to success, delivering healthy, nutritional meals with a stellar dining experience.

Responsibilities

• Lead, mentor, engage, and develop teams to maximize their contributions, including recruiting, assessing, training, coaching, and managing performance.
• Ensure food services align with the Executional Framework and coach employees to create a shared understanding of goals and execution.
• Reward and recognize employees while maintaining safety and sanitation standards in all operations.
• Identify client needs and effectively communicate operational progress to build and maintain strong client relationships.
• Adopt Aramark processes and systems to build revenue, manage budgets, and control costs (food, beverage, and labor).
• Ensure completion and maintenance of P&L statements and achieve food and labor targets.
• Implement and maintain Aramark’s labor and food initiatives to create value through efficient operations and cost controls.
• Direct and oversee operations related to production, distribution, and food service while ensuring full compliance with Operational Excellence fundamentals.
• Maintain a safe and healthy environment for clients, customers, and employees, complying with all applicable policies, rules, and regulations.
• Establish and maintain systems for ordering, receiving, storing, preparing, and serving food, including menu planning and development.
• Develop operational forecasts, explain variances, and manage component accounting functions.
• Coordinate and supervise unit personnel regarding production, merchandising, quality control, labor management, and employee training.
• Recruit, hire, develop, and retain frontline teams, conduct periodic inventory, and maintain records to comply with Aramark, government, and accrediting agency standards.
• Interact with client management to maintain effective relations at all levels of the organization.
• Participate in the sales process and negotiate contracts while identifying opportunities for new products and services to support growth and retention.
• Manage the front of the house of dining operations (cafeteria/residential dining facility).
• Develop and implement food service plans aligned with the client’s mission and vision, including sustainable practices.

Requirements

• At least 4 years of experience, including 1–3 years in a management role.
• Previous experience in food service.
• A bachelor’s degree or equivalent experience.
• Strong communication skills and the ability to develop and maintain effective client and customer relationships.
• Ability to demonstrate excellent customer service using Aramark’s standard model.
• Ability to maintain effective working relationships with other departments for a unified food service experience.
• Occasional lifting, carrying, pushing, or pulling up to 50 lb.
• Ability to stand for extended periods.

Pay

The salaried rate for this position is $80,000.00 to $90,000.00.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Work/life resources, including paid parental leave and disability coverage.
• Retirement savings plans, such as a 401(k).
• Paid days off.

Benefits vary by location and are subject to legal requirements, employee eligibility, and work location.