Food Service Director

Responsibilities

• Model exceptional customer service and teamwork with staff – remaining helpful, patient, positive, and kind at all times.
• Develop and manage departmental tactical plans, goals, and objectives aligned with Rising Tide’s strategic plan, in collaboration with the Management Team.
• Develop and/or support development of annual operational and financial plans and other reports and documents as needed.
• Maintain and communicate department systems and procedures for ordering, receiving, stocking, inventory, food production, and merchandising product.
• Develop a product line that is aligned with industry trends and with the store’s values for ingredients, freshness, taste, and health.
• Maintain professional relationships with suppliers and vendors; negotiate for favorable prices, terms, quality, and delivery to meet customer needs.
• Maintain recipe costing system to ensure proper pricing and margins.
• Plan attractive displays, ensuring cleanliness and freshness.
• Hold kitchen and deli staff accountable for our core standards in pace, work ethic, procedures, and demeanor, conducting regular performance evaluations.

Qualifications

• Fluency in English and Spanish.
• Previous success in serving the public and working in a team-oriented setting.
• Proficiency in developing and mentoring the skills, productivity and overall performance of other staff and develop a culture of ongoing staff development and support.
• Demonstrated ability to make things happen and get things done.
• Ability to prioritize work tasks, multi-task, and maintain focus.
• Proficiency with Microsoft Word and Excel and, ideally, Reciprofity or a similar recipe costing and inventory system.
• Strong leadership and communication skills.
• Familiarity with retail and knowledge of organic & natural foods.
• Certification in food safety.

Benefits

• Flexible schedules, with 8-hour shifts during our store hours (6am-7pm).
• 401(k) retirement plan with matching contributions.
• Health insurance.
• PTO accruing to 18+ days per year, based upon 40-hour workweek.
• Training and professional development opportunities, both on and off-site.
• A positive, team-oriented work environment.
• Employee discount – 20%.
• Working for an independently-run business that is fair, flexible, and collaborative.

Wage

$60,000-$75,000/yr + bonus