Food Service Director

Overview

Join Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long‑term care facility. HCSG is passionate about positively impacting the communities we serve and seeks individuals committed to excellence and enhancing customer and resident experiences.

Responsibilities

• Oversee the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service.
• Adhere to facility menus, federal, state, and local regulations, and HCSG policies to consistently provide quality dining services.
• Lead and support the food service team to meet quality and safety standards.
• Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
• Conduct staff training, quality‑control, and in‑service sessions; perform roles of dietary aide, cook, and dishwasher as needed.
• Communicate directives from client managers, building occupants, and administrators to HCSG staff effectively.
• Use protective gear, ensure safe mixing and use of cleaning solutions, and report equipment needs or malfunctions promptly.
• Follow infection control, universal precautions, and hand‑washing procedures to maintain a sanitary environment.
• Maintain consistent attendance, punctuality, and timely completion of tasks.
• Represent HCSG positively through courteous and cooperative interactions with supervisors, co‑workers, client staff, residents, and guests.
• Perform all other duties as assigned.

Qualifications

• Associate’s degree or higher in food service management or hospitality (food service or restaurant management coursework preferred).
• Two years of experience in quantity food production/service and personnel supervision (preferred).
• Certified Dietary Manager (CDM) certification preferred or as required by state and county law.
• Must obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
• Must obtain Food Service Manager (FSM) and Long‑Term Care Food Service (LTC‑FSM) certifications within the first 60 days of employment.
• Strong written and verbal communication skills.
• Positive attitude and ability to communicate effectively with building occupants, administration, and HCSG leadership.
• Compliance with COVID‑19 vaccination policies.
• Physical ability to lift/carry up to 50 lb, push/pull up to 50 lb, and stand, sit, bend, and walk for extended periods; ability to perform routine, repetitive tasks continuously.
• Ability to work around food and cleaning products.
• Basic computer skills for record‑keeping and web‑based reporting; may be required to complete an approved sanitation and safety course.
• Residency within the service area required.

Benefits

• Comprehensive benefits package – medical, dental, and vision.
• Free telemedicine services on Day 1.
• Paid holidays and vacation.
• 401(k) retirement plan.
• Get paid when you need it with PNC EarnedIt.
• Financial wellness support from PNC Workplace Banking.
• Free prescription discount program.
• Employee assistance programs.
• Training & development opportunities.
• Employee recognition programs.
• Employee stock purchase plan.
• Nationwide transfer opportunities.

For more detailed benefits information, see the Employee Benefits PDF.