Food Service Director

About the role

Aramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.S., offering public and private education institutions a variety of dining options including breakfast and lunch programs, after-school snacks, catering, nutrition education and retail operations. The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes, overseeing and managing dining operations where customers order prepared foods from a menu.

Responsibilities

• Leadership: Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance; ensure food services appropriately connect to the Executional Framework; coach employees by creating a shared understanding about what needs to be achieved and how to execute; reward and recognize employees; ensure safety and sanitation standards in all operations.
• Client Relationship: Identify client needs and effectively communicate operational progress.
• Financial Performance: Adopt Aramark processes and systems; build revenue and manage budget, including cost controls regarding food, beverage and labor; ensure the completion and maintenance of P&L statements; achieve food and labor targets; manage resources to ensure quality and cost control within budgetary guidelines.
• Productivity: Implement and maintain Aramark agenda for both labor and food initiatives; create value through efficient operations, appropriate cost controls and profit management; full compliance with Operational Excellence fundamentals, including food and labor; direct and oversee operations related to production, distribution and food service.
• Compliance: Maintain a safe and healthy environment for clients, customers and employees; comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.
• Key Responsibilities: Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development; develop operational component forecasts and explain variances; responsible for components accounting functions; ensure that requirements for appropriate sanitation and safety levels in respective areas are met; coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management and employee training; recruit, hire, develop and retain front line team; conduct period inventory; maintain records to comply with ARAMARK, government and accrediting agency standards; interact with Client Management and maintain effective client and customer relations at all levels with client organization; may participate in sales process and negotiation of contracts; look for opportunities to implement new products and services which support sales growth and client retention.
• Additional Responsibilities: Manage the front of the house of the dining operation (Cafeteria/Residential Dining Facility); develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices.

Qualifications

• Requires at least 4 years of experience.
• Requires at least 1–3 years of experience in a management role.
• Requires previous experience in food service.
• Requires a bachelor’s degree or equivalent experience.
• Strong communication skills.
• Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships.
• Ability to demonstrate excellent customer service using Aramark’s standard model.
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers.
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time.

Pay

The salaried rate for this position is $80,000.00 to $85,000.00.

Benefits

• Comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.