Food Service Director

Job Responsibilities

• Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
• Ensure food services appropriately connect to the Executional Framework
• Coach employees by creating a shared understanding of what needs to be achieved and how to execute
• Reward and recognize employees
• Ensure safety and sanitation standards in all operations

Client Relationship

• Identify client needs and effectively communicate operational progress

Financial Performance

• Adopts Aramark processes and systems
• Builds revenue and manages budget, including cost controls related to food, beverage and labor
• Ensures the completion and maintenance of P&L statements
• Achieves food and labor targets
• Manages resources to ensure quality and cost control within budgetary guidelines

Productivity

• Implements and maintains the Aramark agenda for labor and food initiatives
• Create value through efficient operations, appropriate cost controls and profit management
• Ensure full compliance with Operational Excellence fundamentals, including food and labor
• Direct and oversee operations related to production, distribution and food service

Compliance

• Maintain a safe and healthy environment for clients, customers and employees
• Comply with all applicable policies, rules and regulations, including but not limited to safety, health, wage and hour requirements

Qualifications

• Minimum of 5 years of experience as a Food Service Director or in a similar senior leadership role
• 2-5 years of experience in an acute care hospital setting strongly preferred
• Bachelor's degree in Hospitality Management, Nutrition, Business, or related field or equivalent operational leadership experience
• Proven track record of improving patient satisfaction scores through food quality, service execution, and patient experience initiatives
• Strong financial acumen, including budgeting, cost control, and oversight of retail and catering operations
• Excellent communication and relationship-building skills with clients, hospital stakeholders, and internal teams
• Demonstrated ability to lead large, complex teams in a high-volume healthcare or food service environment
• Commitment to delivering excellent customer service aligned with Aramark Healthcare standards
• Ability to build and maintain strong cross-functional partnerships to ensure a seamless dining experience

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.