Food Service Admin Assistant

Mission

CW’s and its Affiliates Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!

Take a glimpse into why CW might be the right place for you: View the video.

Location

200 Myrtle St, New Britain, CT 06053

Shift

Full-Time, Monday-Friday 7am-3:30pm

Pay

$19.00

What You’ll Do

• Serve as the first point of contact by answering phones, responding to emails, and assisting customers, staff, vendors, and community partners.
• Prepare, proofread, and distribute correspondence, reports, meeting materials, and other business documents.
• Maintain accurate records, databases, reports, and filing systems.
• Cook, serve, and distribute meals to seniors and community members.
• Cook, serve, and distribute meals to seniors and community members.
• Cook, serve, and distribute meals to seniors and community members.
• Support scheduling, meal service coordination, deliveries, and daily operational activities.
• Communicate schedule changes, service updates, and other important operational information.
• Maintain confidentiality and handle sensitive information with professionalism and discretion.
• Collaborate with management, staff, vendors, volunteers, and customers to support efficient operations and outstanding service.

What You’ll Need To Be Successful

• A high school diploma or equivalent.
• Minimum of two (2) years of administrative experience in an office, customer service, food service, healthcare, hospitality, nonprofit, or similar environment.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Bonus If You Have These Skills

• An associate's degree in Business Administration, Public Health, Nutrition, Social Services, Hospitality Management, or a related field.
• Experience working with seniors, individuals with disabilities, or community-based service programs.
• Knowledge of food service operations, food safety regulations, and program compliance requirements.

Qualifications For Success

• You take pride in providing exceptional administrative support and customer service while maintaining accuracy and confidentiality.
• You are proactive, dependable, and able to identify and resolve issues before they impact operations.
• You adapt easily to changing priorities and enjoy supporting a team’s success through effective coordination and organization.

Why Join RW Solutions?

We Believe Our Employees Are Our Greatest Asset. We Foster a Supportive, Collaborative Workplace Where Employees Are Encouraged To Grow, Contribute Ideas, And Make a Meaningful Impact.

Our Team Members Enjoy:

• A mission-driven culture focused on serving the community.
• Opportunities for professional development and career growth.
• Supportive leadership that values employee contributions.
• A collaborative environment where teamwork and respect are central to everything we do.
• Meaningful work that positively impacts the lives of others every day.

Company Overview

RW Solutions, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

Pay Transparency Disclaimer

We are committed to pay transparency. Compensation for this role is determined in good faith and based on job-related factors such as skills, experience, education, and internal equity, in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law.

Additional Resources

• Notification of Employee Rights Under Federal Labor Laws posters
• CW’s Self-Disclosure Form
• Email: hrhelp@cwresources.org to submit a request for accommodation with the application process.