Jobs · Customer Service · Texas

Food Safety Specialist

Steritech · Katy, TX · 1 mo ago
Customer ServiceFull-time

About the Role

The primary purpose of this role is to support hotel, restaurant, and grocery clients in upholding their brand standards, ensuring exceptional food quality, and delivering friendly, customer‑focused service to enhance the overall guest experience.

Responsibilities

  • Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients.
  • Observe food preparation and cooking standards to ensure food safety, health, and sanitation practices.
  • Partner with clients to address root causes of assessment discrepancies and develop corrective‑action plans.
  • Teach and coach clients on creating a safer and healthier workplace for employees and customers.
  • Travel 50%–70% (approximately 8–10 days per month), including some evenings and weekends.

Essential Job Duties

  • Conducting audits and inspections.
  • Implementing and monitoring food‑safety programs.
  • Training and educating staff.
  • Investigating food‑safety incidents.
  • Ensuring compliance with regulations.
  • Maintaining documentation and records.
  • Providing clear, constructive feedback with tact and skill.
  • Thriving in an autonomous work environment.
  • Organizing and prioritizing work based on urgency and efficiency.
  • Demonstrating strong technical knowledge of food safety (preferred).

Requirements

  • Meet the requirements to obtain a CP‑FS certification.
  • Available to work Monday‑Friday, Saturdays, and evenings as needed.
  • Valid driver’s license from state of residence.
  • Licenses/certificates required by federal, state, and/or local regulations (covered by the company).
  • Strong knowledge of food safety (preferred).
  • ServSafe and/or CP‑FS certification(s) a plus.
  • Excellent listening, organization, communication, and time‑management skills.

Benefits

  • Full‑time benefits start on Day 1 (no waiting period).
  • Professional and personal growth opportunities.
  • Training and development programs.
  • Tuition reimbursement (for full‑time colleagues).
  • Health, dental, vision, disability, and life insurance (eligible immediately upon hire).
  • 401(k) retirement plan with company‑matching contributions.
  • Vacation days, sick days, company‑paid holidays, and floating holidays.
  • Work‑life balance initiatives.
  • Company mindset that prioritizes health, safety, and flexibility.

Why Choose Us?

A career with the Rentokil family of companies offers a professional trajectory filled with opportunity. We reward high performance, promote from within, and provide competitive pay with performance incentives. As a drug‑free workplace committed to equal opportunity, we strive to protect people, enhance lives, and preserve the planet.

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