Food Safety Specialist
Steritech · Lansing, MI · 1 mo ago
Customer ServiceFull-time
About the Role
We are proud to be a member of the Rentokil family of companies, the global leader in pest control and other services across more than 90 countries. Our Food Safety Specialists support hotel, restaurant, and grocery clients in upholding brand standards, ensuring exceptional food quality, and delivering friendly, customer‑focused service to enhance the overall guest experience.
Responsibilities
- Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients.
- Observe food preparation and cooking standards to ensure food safety, health, and sanitation practices.
- Partner with clients to address root causes of assessment discrepancies and develop corrective action plans.
- Teach and coach clients on creating a safer and healthier workplace for themselves and their customers.
- Travel 50%–70% of the time (approximately 8–10 days per month), including some evenings and weekends.
Essential Job Duties
- Conducting audits and inspections.
- Implementing and monitoring food safety programs.
- Training and educating staff.
- Investigating food safety incidents.
- Ensuring compliance with regulations.
- Maintaining documentation and records.
- Ability and desire to influence others with tact and skill.
- Providing clear and constructive feedback in a positive manner.
- Thriving in an autonomous working environment.
- Working a flexible schedule.
- Organizing and prioritizing work based on urgency, efficiency, and other factors.
- Strong technical knowledge of food safety (preferred).
Requirements
- Meet the requirements to obtain a CP‑FS certification.
- Available to work Monday‑Friday, Saturdays, and evenings as needed.
- Possess a valid driver’s license from the state of residence.
- Licenses/certificates as required by federal, state, and/or local regulations (covered by us).
- Strong knowledge of food safety (preferred).
- ServSafe and/or CP‑FS certification(s) a plus.
- Excellent listening, organization, communication, and time‑management skills.
Benefits
- Benefits start on Day 1 for full‑time colleagues (no waiting period).
- Professional and personal growth opportunities with multiple career pathways.
- Training and development programs, including tuition reimbursement for full‑time colleagues.
- Health and wellness benefits: medical, dental, vision, disability, life insurance, and more.
- 401(k) retirement plan with company‑matching contributions.
- Work‑life balance: vacation days, sick days, company‑paid holidays, and floating holidays.
- A company mindset that prioritizes health, safety, and flexibility.
- Competitive pay with performance incentives.