Jobs · Customer Service · South Carolina

Food Safety Specialist

Steritech · Greenville, SC · 2 days ago
Customer ServiceFull-time
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." Job Summary The Specialist position will conduct assessments with hotel, restaurant, and grocery clients to ensure brand standards, food quality and friendly service for their customers. Key Performance Indicators Monthly/quarterly productivity goalsQuarterly TOJ efficiency goals6 month rolling average of Client Feedback ratings (SFI)Quality metrics- as compared to entire team of specialists (Consistency, Score variance, % perfect scores & client feedback) Principal Duties and Responsibilities Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clientsObserve food prep and cooking standards to ensure food safety, health, and sanitation practicesPartner with clients to address root causes of assessment discrepancies and develop corrective action plansTeach and coach clients how to make their workplace a safer and healthier environment for themselves and their customersTravel up to 50%, or 10 days per month, including some evening and weekend workWork in autonomous environment while remaining organised, on task and efficient Candidate Summary Required Experience Experience in food service, restaurant or grocery operations Experience in giving high level of customer service Required Leadership Traits and Characteristics Capable of being detail-oriented while focusing on the big pictureAbility and desire to influence others with tact and skillAbility to provide clear and constructive feedback in a positive mannerStrong communication skillsProfessional and positive Formal Education, Qualifications Or Training Must have at least one of the following Bachelor’s degree (Hospitality Management, Food Science, Nutrition, Culinary Arts or other Science degree), with at least one year of experience in food service, restaurant or grocery operationsBachelor’s degree (other than Science/Food/Hospitality) with at least two years of experience in food service, restaurant or grocery operationsAssociates degree with at least four years progressive experience in food service, restaurant or grocery operationsHigh School Diploma/GED and at least five years progressive experience in food service, restaurant or grocery operationsMeet the requirements to obtain CP-FS certification within 1 year of hire Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your careerTraining and development programs availableTuition Reimbursement benefits (for FT Colleagues) Health and Wellness Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much moreFull-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick daysCompany-paid holidays & floating holidaysA company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

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