Jobs · Customer Service · Texas

Food Safety Specialist

Steritech · Austin, TX · 1 mo ago
Customer ServiceFull-time
We need to output HTML fragment with sections: About the role? The posting includes description: "We are proud to be a member of the Rentokil family..." That's about company. Could be "About the role" or "About the company". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections have real content. We have: - Benefits: "Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! ... We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth ... Health and Wellness ... Savings and Retirement ... Work-Life Balance ..." Thus Benefits section with details. - Responsibilities: "What do our Food Safety Specialists do? The primary purpose of this role is to support our hotel, restaurant, and grocery clients in upholding their brand standards, ensuring exceptional food quality, and delivering friendly, customer-focused service to enhance the overall guest experience. Responsibilities Include, But Are Not Limited To Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clientsObserve food prep and cooking standards to ensure food safety, health, and sanitation practicesPartner with clients to address root causes of assessment discrepancies and develop corrective action plansTeach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customersTravel 50%-70%, or 8-10 days per month, including some evening and weekend work Essential Job Duties Conducting Audits and Inspections Implementing and Monitoring food safetyTraining and Educating staffInvestigating food safety incidents Ensuring compliance with regulations Maintaining documentation and records" Thus responsibilities. - Requirements/Qualifications: "What do you need? Meet the requirements to obtain a CP-FS certification Available to work Monday-Friday and Saturdays and evenings as neededMust possess a valid driver’s license from state of residenceLicenses/certificates as required by federal, state, and/or local regulations (covered by us)Strong knowledge of food safety is preferredServSafe and/or CP-FS Certification(s) a plusHave excellent listening, organization, communication and time management skills" Also earlier: "Ability and desire to influence others with tact and skillAbility to provide clear and constructive feedback in a positive mannerThrives in an autonomous working environmentAbility to work a flexible scheduleAbility to organize and prioritize work based on urgency, efficiency and other factorsStrong technical knowledge of food safety is preferred" These could be skills/qualifications. We need to separate sections: maybe "Responsibilities", "Qualifications", "Skills", "Benefits". Also maybe "About the role" could be the introductory paragraph about role purpose. But we already have responsibilities covering that. The instruction: "Do NOT repeat the job title as a heading (the page already shows it)". So we can have "About the role" if we have content describing role purpose. The first paragraph after "What do our Food Safety Specialists do?" is basically role purpose. Could be used for About the role. But we need to avoid filler. The content is substantive. Thus sections:

About the role

The primary purpose of this role is to support our hotel, restaurant, and grocery clients in upholding their brand standards, ensuring exceptional food quality, and delivering friendly, customer-focused service to enhance the overall guest experience.

Then Responsibilities. Then Qualifications (maybe combine requirements and qualifications). Then Skills (maybe separate). But we could combine qualifications and skills into one "Qualifications" section if content overlaps. However we have distinct lists: ability to influence, feedback, autonomous, flexible schedule, organize, prioritize, strong technical knowledge. Also certification requirements, driver's license, availability, etc. Could be "Requirements". The instruction list includes Requirements, Qualifications, Skills. We can choose to have Requirements and Skills separate if content justifies. Let's extract: Requirements (mandatory): - Meet the requirements to obtain a CP-FS certification - Available to work Monday-Friday and Saturdays and evenings as needed - Must possess a valid driver’s license from state of residence - Licenses/certificates as required by federal, state, and/or local regulations (covered by us) Preferred/Plus: - Strong knowledge of food safety is preferred - ServSafe and/or CP-FS Certification(s) a plus - Excellent listening, organization, communication and time management skills Skills/Abilities: - Ability and desire to influence others with tact and skill - Ability to provide clear and constructive feedback in a positive manner - Thrives in an autonomous working environment - Ability to work a flexible schedule - Ability to organize and prioritize work based on urgency, efficiency and other factors - Strong technical knowledge of food safety is preferred We could combine "Qualifications" for certifications/license/availability, and "Skills" for abilities. Thus:

Qualifications

  • Meet the requirements to obtain a CP‑FS certification
  • Available to work Monday‑Friday and Saturdays and evenings as needed
  • Possess a valid driver’s license from state of residence
  • Licenses/certificates as required by federal, state, and/or local regulations (covered by us)

Skills

  • Ability and desire to influence others with tact and skill
  • Ability to provide clear and constructive feedback in a positive manner
  • Thrives in an autonomous working environment
  • Ability to work a flexible schedule
  • Ability to organize and prioritize work based on urgency, efficiency and other factors
  • Strong technical knowledge of food safety is preferred
  • Excellent listening, organization, communication and time management skills
  • Strong knowledge of food safety is preferred
  • ServSafe and/or CP‑FS Certification(s) a plus
But note duplication: "Strong technical knowledge of food safety is preferred" and "Strong knowledge of food safety is preferred" similar; we can keep both but maybe combine. However we should not invent or summarize away detail; we can keep both as separate items if they appear distinct. They are essentially same; but we can keep one. Better to list as they appear: after responsibilities list: "Ability and desire to influence others with tact and skillAbility to provide clear and constructive feedback in a positive mannerThrives in an autonomous working environmentAbility to work a flexible scheduleAbility to organize and prioritize work based on urgency, efficiency and other factorsStrong technical knowledge of food safety is preferred". Then later "What do you need? ... Strong knowledge of food safety is preferredServSafe and/or CP-FS Certification(s) a plusHave excellent listening, organization, communication and time management skills". So we have two mentions of strong knowledge/technical knowledge. We'll keep both but maybe rephrase to avoid duplication? The instruction: do not invent or summarize away detail. Keeping both is okay; they are slightly different wording but same meaning. Could be considered duplicate but not invented. We'll keep both. Now Benefits section: we need to capture details. From posting: "Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Food Safety Specialists do? ... Responsibilities ... What do you need? ... Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Training and development programs availableTuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick daysCompany-paid holidays & floating holidaysA company mindset that prioritizes health, safety, and flexibility" We need to extract benefits specifics: - Benefits start day 1 for full-time colleagues, no waiting period. - Professional and Personal Growth: multiple avenues to grow your career, training and development programs available, tuition reimbursement benefits (for FT colleagues) - Health and Wellness: full-time colleagues eligible to begin enrollment immediately upon hire with benefits starting day 1; health benefits including medical, dental, vision, disability, life insurance plus much more. - Savings and Retirement: 401(k) retirement plan with company-matching contributions. - Work-Life Balance: vacation days & sick days, company-paid holidays & floating holidays, company mindset prioritizing health, safety, flexibility. - Competitive pay and performance incentives (maybe Pay section? but we only create Pay if posting actually states them. It says "We offer competitive pay and many of our roles offer performance incentives." That's not specific numbers, but it's still stating pay info. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state competitive pay and performance incentives, albeit not specific. Should we include Pay section? It says "competitive pay" which is a statement about pay. It's not placeholder like "commensurate with experience" etc. It's a real statement. So we could include a Pay section with that statement. However we also have Benefits section already. The instruction: "Prefer a few substantive sections over many thin ones." So maybe we combine Pay into Benefits? But they said use headings for Benefits, Pay, Schedule. If we have pay info, we could include a Pay section. However we might avoid creating a thin Pay section with just "competitive pay and performance incentives". Might be considered thin but still substantive. The instruction says prefer few substantive sections over many thin ones. If we already have Benefits, Responsibilities, Qualifications, Skills, maybe we can omit Pay as it's thin. But we need to follow instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state them, so we could create Pay section. However we also have Benefits section with details. The Pay section would be short but still based on actual statement. I'd lean to include Pay section because it's actual content. But we need to see if there is any schedule info: Travel 50%-70%, or 8-10 days per month, including some evening and weekend work. Also "Ability to work a flexible schedule". That's schedule info. So we could have Schedule section. Thus we may have sections: About the role, Responsibilities, Qualifications, Skills, Benefits, Pay, Schedule. But we need to avoid too many thin sections. However each has substantive content. Let's extract schedule details: - Travel 50%-70%, or 8-10 days per month, including some evening and weekend work. - Ability to work a flexible schedule (mentioned under skills). Also "Available to work Monday-Friday and Saturdays and evenings as needed" (under qualifications). So schedule info includes travel, flexible schedule, availability. Thus Schedule section can include those. Pay section:

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