Jobs · Customer Service · Massachusetts

Food Safety Specialist

Steritech · Haverhill, MA · 1 mo ago
Customer Service$18–$25/hrFull-time

Responsibilities

The primary purpose of this role is to support our hotel, restaurant, and grocery clients in upholding their brand standards, ensuring exceptional food quality, and delivering friendly, customer‑focused service to enhance the overall guest experience.

  • Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients.
  • Observe food preparation and cooking standards to ensure food safety, health, and sanitation practices.
  • Partner with clients to address root causes of assessment discrepancies and develop corrective‑action plans.
  • Teach and coach clients on creating a safer and healthier workplace for themselves and their customers.
  • Travel 50%‑70% (8‑10 days per month), including some evenings and weekends.
  • Conduct audits and inspections.
  • Implement and monitor food‑safety programs.
  • Train and educate staff.
  • Investigate food‑safety incidents.
  • Ensure compliance with regulations.
  • Maintain documentation and records.
  • Provide clear, constructive feedback with tact and skill.
  • Thrive in an autonomous working environment.
  • Organize and prioritize work based on urgency and efficiency.
  • Apply strong technical knowledge of food safety (preferred).

Requirements

  • Meet the requirements to obtain a CP‑FS certification.
  • Available to work Monday‑Friday, Saturdays, and evenings as needed.
  • Valid driver’s license from state of residence.
  • Licenses/certificates required by federal, state, and/or local regulations (covered by the employer).
  • Strong knowledge of food safety (preferred).
  • ServSafe and/or CP‑FS certification(s) a plus.
  • Excellent listening, organization, communication, and time‑management skills.

Pay

Base Pay Range (Hourly): $18.00 – $25.00. Starting pay falls within this range and may vary based on geographic location, skills, education, experience, overtime, incentives, commissions, performance, and route assignment where applicable.

Benefits

Full‑Time colleagues receive benefits starting on Day 1 with no waiting period. As a member of the Rentokil family of companies—a global leader in pest control and related services—we offer a comprehensive Total Rewards Program that includes:

  • Professional and personal growth opportunities with multiple career‑advancement pathways.
  • Training and development programs, including tuition‑reimbursement benefits for full‑time employees.
  • Health and wellness benefits: medical, dental, vision, disability, life insurance, and more, with immediate enrollment for full‑time hires.
  • Savings and retirement: 401(k) plan with company‑matching contributions.
  • Work‑life balance: vacation days, sick days, company‑paid holidays, and floating holidays.
  • A company mindset that prioritizes health, safety, and flexibility.
  • Performance incentives and competitive pay.

We are a drug‑free workplace and are committed to complying with all federal, state, and local laws related to the employment of qualified individuals with disabilities.

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