Food Safety & Quality Assurance Manager

Major tasks, responsibilities, and key accountabilities

• Balances quality, productivity, cost, safety, and morale to achieve results in all areas.
• Works to continuously improve in all areas.
• Provides regular progress reports to the manager.
• Sets up and monitors processes and equipment.
• Ensures effective employee relations.
• Provides employee coaching and development.
• Makes employment decisions.
• Resolves employee issues through problem resolution.
• Performs accident investigations.
• Tracks absenteeism and timekeeping.
• Achieve manufacturing staff results by planning, monitoring, communicating job expectations and appraising job results; counseling, disciplining and coaching employees; coordinating, initiating, and enforcing systems, procedures, and policies.
• Maintain staff by recruiting, orienting, selecting, and training employees; and developing personal growth opportunities in them.
• Maintain workflow by setting process variables, monitoring steps of the process; observing equipment and control points; monitoring resources and personnel; developing reporting systems and procedures, studying methods; facilitating corrections to malfunctions, implementing cost reductions; initiating and developing a spirit of cooperation between and within departments.
• Ensure the operation of equipment by evaluating new equipment and calling for repairs of old ones.
• Provide manufacturing information by sorting, initiating, compiling, and analyzing production performance data and records.
• Direct employees on the use of equipment, all control points, and resources.
• Contribute to team effort

Preferred Qualifications

• Bachelor’s degree in quality or related discipline
• At least 2 years' experience at the manager level
• Quality Assurance Certification in SQF, HAACP, and GMP
• Good computer skills, including Word and Excel. Experience with Access is desired
• Detail to accuracy and thoroughness
• Must have prior QA knowledge and certifications
• Must be flexible with work schedule to meet the needs of operations
• Must have excellent interpersonal skills with internal and external customers
• Leadership – the ability to command and maintain the attention of those you are overseeing
• Effective communication – the ability to convincingly convey instructions, directions, and details to others
• Experience – knowledge of OSHA and other governmental regulations; incident and accident prevention
• Attention to detail – the ability to manage all duties, rules, documentation, and other components of the job with focus and accuracy
• Confidentiality – the ability to protect data, information, and employee privacy
• Compassion – the ability to be concerned for another person’s well-being
• Organization – an ability to manage multiple priorities simultaneously
• Collaborative – an ability to work with diverse personalities for a tangible and beneficial outcome