Jobs · Customer Service · Louisiana

Food Safety & Brand Specialist

Steritech · New Orleans, LA · 1 mo ago
Customer ServiceFull-time

About the role

The primary purpose of this role is to support our hotel, restaurant, and grocery clients in upholding their brand standards, ensuring exceptional food quality, and delivering friendly, customer-focused service to enhance the overall guest experience. We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." We are looking for individuals who want to make a difference where our customers live and work.

Responsibilities

  • Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients
  • Observe food prep and cooking standards to ensure food safety, health, and sanitation practices
  • Partner with clients to address root causes of assessment discrepancies and develop corrective action plans
  • Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers
  • Travel 50%-70%, or 8-10 days per month, including some evening and weekend work
  • Conducting Audits and Inspections
  • Implementing and Monitoring food safety
  • Training and Educating staff
  • Investigating food safety incidents
  • Ensuring compliance with regulations
  • Maintaining documentation and records

Requirements

  • Meet the requirements to obtain a CP-FS certification
  • Available to work Monday-Friday and Saturdays and evenings as needed
  • Must possess a valid driver’s license from state of residence
  • Licenses/certificates as required by federal, state, and/or local regulations (covered by us)
  • Strong knowledge of food safety is preferred
  • ServSafe and/or CP-FS Certification(s) a plus
  • Have excellent listening, organization, communication and time management skills

Skills

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