Food Runner - The Circular

About the Role

The Hotel Hershey is a luxury resort known for its refined elegance, signature services, and abundant amenities. Situated atop the town of Hershey, the 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner. This role ensures consistent, quality plate presentations for all menu items and supports servers in timely meal delivery to guests.

Responsibilities

• Deliver food items from kitchen to table with accuracy.
• Maintain cleanliness of the immediate work area and general property.
• Communicate effectively with internal and external guests.
• Assist servers throughout the guest experience.
• Complete all assigned side work in a clean and orderly manner.
• Act as a liaison between kitchen and guest to ensure satisfaction, maintaining professional communication.
• Describe menu items in detail, including preparation methods.
• Follow all safety and sanitation policies.
• Work efficiently and professionally as part of a team in a guest-focused environment.
• Comply with Hershey Entertainment & Resorts code of conduct policy.
• Work harmoniously with co-workers and supervisors.

Requirements

• 16 years of age or older.
• Minimum of 1 year of related experience in food & beverage.
• Knowledge of Forbes and AAA Service standards.
• Familiarity with Point of Sale systems.
• Ability to work weekends, holidays, and flexible hours between 4:45 PM and 10:30 PM, with potential for additional hours based on operational demand.
• Must meet scheduled requirements, likely including evening and weekend shifts.

Job Demands

• Physical Requirements:
  • Climbing ladders (occasional, <33%).
  • Reaching forward (frequent, 34-66%).
  • Lifting up to 50 lbs (frequent, 34-66%).
  • Reaching overhead (frequent, 34-66%).
  • Finger dexterity (constant, >67%).
  • Hand/eye coordination (constant, >67%).
  • Standing (constant, >67%).
  • Walking (constant, >67%).
• Sensory Requirements:
  • Able to distinguish unlike items, detect motion, and distinguish color.
  • Good sense of vision (corrected or uncorrected) to operate moving equipment (e.g., golf carts).
  • Verbal communication skills to convey detailed information in person or by phone.
  • Ability to speak and read English.
• Environmental Conditions:
  • Subject to noise levels requiring shouting to be heard above ambient noise.
  • Repetitive motion involving wrists, hands, and/or fingers.

This is a part-time, year-round union position with a schedule based on union seniority.

Benefits

• Free admission and parking to Hersheypark upon receiving Employee ID.
• Discounts on food and shopping.