Food Runner, Orchid Court Breakfast (Casual)

Explore limitless possibilities, dreams, and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture, and traditions with amazing career opportunities in paradise. Journey into a luxury oasis where the aloha spirit comes alive at Fairmont Orchid, an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls, and a tranquil white sand beach and lagoon.

About the Resort

Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations, featuring spacious guest rooms, suites, and the exclusive Fairmont Gold concierge floor. Resort amenities include:

• Spa Without Walls
• 10,000-square-foot oceanfront pool
• Cultural activities
• Onsite restaurants
• Access to world-class golf
• 24/7 fitness center
• 10-court tennis pavilion

Inspired by culture, well-being, and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai’i.

About the Role

Orchid Court offers hearty breakfast options and an extensive island buffet. Guests can grab a cappuccino at the Orchid Court bar or enjoy our mouthwatering breakfast buffet, featuring a made-to-order omelet station, classic dishes, Hawaiian favorites, fresh pastries, and seasonal fresh fruit.

Responsibilities

• Provide unique dining experiences through warm, personal, and detailed service in a luxury, upscale, and fast-paced environment.
• Ensure a positive first impression of the restaurant through detailed cleanliness, set-up, and ambiance control.
• Distribute and deliver guests’ food orders to their tables accurately.
• Maintain complete knowledge of all food & beverage services, preparation methods, outlets, and hotel services/features.
• Assist servers in proper garnishing of all menu items.
• Maintain cleanliness of all chinaware and monitor quality and consistency of all menu items being served.
• Keep the service line station clean and orderly.
• Daily requisition of food condiments and ensure adequate stock levels of dishware, linen, and condiments for daily service operations.
• Remember individual patrons’ names and preferences to extend personalized service.
• Ensure all food and beverages are served according to service standards.
• Perform opening/closing side duties as assigned and set all tables according to standards and procedures.
• Assist other Food & Beverage outlets during peak times or when required.
• Apply necessary precautions regarding hotel food safety and hygiene standards (HACCP).
• Be well-versed in hotel fire and life safety/emergency procedures.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by management.

Requirements

• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Good reading, writing, and oral proficiency in the English language.
• Ability to speak other languages and a basic understanding of local languages will be an advantage.
• Ability to work cohesively and collaboratively as part of a team.
• Detailed and service-oriented with an eye for detail; self-motivated and energetic.
• Provide necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance).
• Must be legally eligible to work in the United States; the hotel is unable to assist candidates in obtaining U.S. work authorization.

Benefits

• Preferred provider medical, drug, and vision benefits starting at $16.98 for employees (coverage available for dependents).
• Employer-paid group life and accidental insurance coverage ($7,500).
• 401(k)/retirement savings plan with matching program.
• 11 paid holiday/personal days per year plus 10 days of paid vacation accruing immediately.
• 50% discount at hotel restaurants, 30% discount on retail items at the Fairmont Store, and 30% discount on services at Spa Without Walls.
• Employee discounts at Accor properties (5,000+ hotels worldwide) and Friends & Family rates.
• Complimentary meals in the employee dining facility.

Pay

Hourly Rate: $26.12 USD

Your Team and Working Environment

Our mission is to make Food & Beverage the heart and soul of hotels by thinking like restaurateurs and delivering an experience that is excellent, relevant, and authentic. We are committed to diversity and inclusion, aiming to attract, recruit, and promote diverse talent.