Food Runner / Busser

About the role

Located in Berlin, Maryland, Ocean Downs Casino is a premier entertainment destination offering exciting gaming experiences, live harness racing, and exceptional hospitality. Part of Churchill Downs Incorporated, we are committed to creating an inclusive and engaging workplace where team members thrive.

Essential Duties And Responsibilities

• Creates and ensures a fun-filled, entertaining, and exciting environment where service excellence is paramount
• Serves guests in a friendly, efficient, and professional manner
• Delivers food promptly from the kitchen to guests, ensuring accuracy, presentation, and proper temperature
• Announces menu items upon delivery to guests
• Manages food flow and assists in organizing orders and food trays for timely service
• Communicates effectively between kitchen, servers, and bartenders
• Aids wait staff and bartenders in meeting guests’ needs
• Addresses guest service concerns and relays feedback to Food & Beverage Management
• Removes dirty dishes from dining areas and resets tables to established specifications
• Maintains clean, organized, and fully stocked workstations and side stations
• Aids with bar support duties, including restocking ice as needed
• Ensures all work areas meet sanitation standards in accordance with Health Department codes
• Identifies and helps eliminate service obstacles in kitchen and dining operations
• Promotes outstanding guest relations, teamwork, honesty, and trust among staff
• Supports servers and bussers with duties as assigned
• Performs all other duties as assigned

Required Skills And Abilities

• One (1)–two (2) years of restaurant experience preferred (food running and/or bussing)
• Strong communication and interpersonal skills with guests, coworkers, and management
• Excellent organizational, multitasking, and time management skills
• Customer-focused with strong attention to detail
• Ability to remain calm and effective under pressure
• Ability to follow written, verbal, and demonstrated instructions consistently
• Knowledge of menu items and restaurant operations preferred
• Must maintain professional appearance and good hygiene standards
• Ability to build and maintain positive team relationships
• Must be able to read, write, speak, and understand English sufficiently to perform job duties
• Must be available to work a flexible schedule, including days, nights, weekends, and holidays
• Black non-slip shoes required

Physical Requirements & Working Conditions

• Must be able to stand, walk, and move for extended periods throughout shift
• Ability to lift, carry, push, and pull up to 40–50 pounds repeatedly
• Must be comfortable working in a moderate to loud environment with flashing and bright lights
• Requires continuous movement throughout assigned areas

Qualifications

• High school diploma or equivalent preferred
• Must be able to obtain and maintain a valid Maryland gaming license

Skills

• None specified

Benefits

• Paid sick time
• Paid vacation time
• 401k options

Pay

$15.00 per hour

Schedule

Part time, year round position