Food Runner

Responsibilities

• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Acts with integrity, honesty and knowledge that promote the culture values and mission of The Club at ArrowCreek.
• Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
• Ensures guests receive the correct orders by easily locating tables/bar and ensuring all necessary items are available.
• Communicates and listens effectively to ensure clear and accurate meeting of guests' requests.
• Practices and demonstrates Food Safe handling and practices.
• Affirms that all materials used by servers are clean and ready for daily operations.
• Knows the position of each guest's chair in the dining rooms and lounges.
• Sets the outside expo line with under bread and butter (B&B) plates, roll-ups, plastic flatware, linen napkins, and any other items needed for the delivering of food.
• Organizes plates in the window and matches each one with each ticket to run the food out to the tables.
• Sets tables in accordance with The Club at ArrowCreek standards.
• Ensures that each menu item is prepared in the exact detail outlined on each ticket.
• Corrects menu items with the chef if they are not meeting the exact specification on the ticket.
• Fills and re-fills water glasses, ice tea, etc., as well as removes any place settings not being used.
• Clears dishes located in front of guests upon completion of course.
• (Always asks if they “may clear their dishes” prior to removal).
• Clears and resets tables when guests leave, to include but not limited to: changing tablecloth, sanitizing chairs, placing chairs at table, replacing silverware, glassware, and replacing all napkins.
• Assists the server as needed.
• Keeps work stations cleaned, and well stocked of needed items.
• Cleans workstations, tables, trash, and whatever the business needs.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Qualifications

• Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.
• Must obtain any required local and state licenses or certifications.