Food Runner

About the role

Join our vibrant team at OTL Restaurant Group, a leading restaurant group with 10 locations across Idaho, Arizona, and Colorado. We are committed to delivering exceptional dining experiences with a focus on quality, service, and innovation.

Responsibilities

• Quickly and efficiently deliver food/drink to tables.
• Ensure ticket times and orders are going out correctly with any modifications by the guest.
• You're the last line of defense!
• Plate Presentation: Ensure that each dish leaving the kitchen meets our high standards for presentation, accuracy, and quality.
• Communication: Act as a liaison between the kitchen and front-of-house staff to facilitate smooth coordination of orders.
• Quality Control: Conduct a final quality check on all dishes, verifying accuracy and adherence to established standards.
• Timing: Coordinate with the kitchen to ensure that all components of a dish are ready for service simultaneously.
• Expedite Orders: Prioritize and expedite orders based on customer preferences and time of order.
• Problem Resolution: Address any issues or discrepancies with orders promptly and effectively.
• Cleanliness: Maintain a clean and organized expo station to uphold hygiene and safety standards.
• Demonstrate composure and effectiveness in a fast-paced, high-volume environment.
• Have flexibility in working weekends and occasional holidays.
• Maintain a willingness to step in as needed to ensure the restaurant's smooth and efficient operation.

Qualifications

• Previous experience in a similar food running/expeditor role is preferred.
• Strong organizational and multitasking skills.
• Excellent communication and teamwork abilities.
• Ability to work in a fast-paced, high-volume restaurant environment.
• Attention to detail and a commitment to maintaining quality standards.
• Flexibility to work evenings, weekends, and holidays as required.

Benefits

• Company-paid Life and AD&D insurance
• Medical, dental, and vision benefits available after meeting eligibility requirements
• Short-term disability insurance
• Supplemental life insurance
• Employee Assistance Program
• Up to 48 hours of paid sick and safe leave (“PSSL”) - Colorado locations only
• Paid family and medical leave Insurance (“FAMLI”) and public health emergency leave (“PHEL”) - Colorado locations only
• Flexible work schedules
• Meal discounts
• An opportunity to grow your career path within our family of brands